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Seller#: 0UHZRBI9ANJW10C04

flylink Seller Profile 781-3146740 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from flylink See all products from flylink

We are one of the leading factories which develops and produces car camera and sports DV products in China, supported by the Chinese government as the most importantly developed company.Flylink Technology Co.Ltd has a R&D headquarter in Shenzhen high-tech research center, possessing the most advanced patent for electronic R&D technique, leading us to be among the best in China.

Established in 2006, Flylink Technology Co. Ltd is the pioneer professional R&D manufacturer specialized in car camera, sports camera and high-end audio.

Our company combines product R&D, product manufacturing, sales and service in one, following the Philosophy of “Eternal Credibility and Forever Security”. Flylink sets up the principle of practicality, professionalism, gumption and excellence, adhering to the spirits: considering clients’ demand as our guide, technological skill as background, quality as fundamentality and service is first. Now we are one of the largest safety & security manufacturers in Shenzhen, China.

We have abundant technical force, advanced manufacturing facilities. We mainly produce mini camera, police type camera, IR camera, integrated camera, dome camera, built-in PTZ camera, spy camera, kinds of novel camera and so on. Our products are updated to third generation CCD (Charge Coupled Device) technology from CMOS (Complementary Metal-Oxide-Semiconductor Transistor) in terms of optical imaging

We have strictly implements ISO9001 quality control system, passing CE, FCC and RoHS certificates. Relying on the high quality, competitive price and sincere service, our company has won the trust and support of numerous customers worldwide.

Flylink goes about things steadily and surely at present and persists in credibility for the future. In the rising wave of economy, we will stick to steadiness and credibility as our philosophy, continuously develop new products and improve product quality, also further perfect sales service so that we would provide best products and service in return for customers’ trust and support.

We sincerely hope to cooperate with agents across the world and welcome OEM(Original Equipment Manufacturer), ODM( Original Design Manufacture), OBM( Original Brand Manufacturer) and foreign trading corporations to negotiate for cooperation.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (75 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 25 Reviews
Good Rating + 4 5 Reviews
Average Rating + 3 6 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 36 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/2/2015

Rating + 1 Dishonest

Pictured *and* itemised accessories were not included. The seller does not care - they have refused to send the accessories or to refund to cover their purchase.

I am expected to pay return postage and a restocking fee because they do not supply what they advertise.

Did you find this review helpful? Yes No

Order Date : 2/2/2015

Rating + 1 Missing accessories

I ordered a Flylink SO90. Once it arrived, none of the *five* tripod-type mounts that were meant to be included were. I have attempted to contact the seller, so we'll see if / when they correct their mistake.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/2/2015

Rating + 1 ZERO tripod mounts included

Five tripod-type mounts are pictured and listed. None were included. These are very expensive to buy otherwise, so I've been ripped-off.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/21/2015

Rating + 1 FLYLINK

Tried contacting this company 3 times about their lack of instructional operations of the watch I bought and have yet to hear from them. Also I put up a review and when you click on it, my review is not there.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/4/2014

Rating + 1 Item ordered Dec. 4

Item took over 3 weeks to arrive and was not able to arrive in time to give as gift.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/6/2014

Rating + 5 Good

Seller shipped the product quickly. It was here within the agreed 5 - 15 day timeline and I was able to follow it using the tracking number included.

Seller was very polite when contacted with a question about the product. Overall good experience and I would buy from this seller again.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/3/2014

Rating + 1 No shipment received

Its been more than a month and I have not yet received my product. I have been emailing and requesting the seller for the product. They have Pathetic service no one is willing to even answer about the product.
I am expecting a refund
This Seller may be a fraud.
After reapeted emails request and follow up no one is even bothered to reply. I am going to take a legal action against it. I have also tried and contacted NEWEGG and they also don't seem to be responding .
Feel robbed by crooks.
please beware before placing any order with these guys.
Seller Response:the customer is liar,I ship twice to he,he say not receive,the tracking number LN488789516CN shows delivered.
then ask me refund,I had refund to he.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/16/2014

Rating + 1 Phone/watch VERY DISAPPOINTED

Delivery was good. Ordered on 9-16-14 & delivered on 9-26-14.
Phone & text worked ok.
Phone would not stay on watch band without being secured by rubber bands !!! Tried to deal with it. Then watch band broke withing 2 weeks of wearing, losing phone with watchband. We have the case, spare battery & charger. DEFECTIVE !!! CAN YOU HELP?
Seller Response:please contact me fist before you left the 1 egg.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/19/2014

Rating + 1 Terrible

Very slow shipment. Device never worked. Couldn't return.

Only got a 1 egg because I couldn't give zero
Seller Response:please contact me if you want return it

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/28/2014

Rating + 1 flylink

Item arrived with instructions that were so convoluted, a Philadelphia lawyer couldn't decipher them. Worked thu that, and after charging battery, the clock would not keep proper time. Also, none of the menu or recording functions worked. Unknown if it was a remote control problem or a unit problem. RMA'd the item only 8 days ago, so only time will tell if this is a worthwhile buy. I will update, if a decent replacement unit is received.
Seller Response:I send message to you,you don't tell me what is the problem with the item.we can replacement unit to you,please reply my message,ok?thanks

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Flylink offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise.

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:
    All returns must include the following:
    * Original Condition
    * All accessories
    * Manuals, warranty registration, etc.
    * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

    Basic Policy
    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:

    (1) An RMA number included Damaged/DOA/Defective shipments must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded.
    (2) All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    (3) Customer is responsible for return shipping expenses unless the item is defective/ damaged. Replacements will be shipped at our expense.

    (4) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.

    (5) Refund will be issued after our warehouse receives, inspects, and processes your return. Newegg will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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