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Other Thoughts: I used a pretty extensive research program before purchasing a slew of parts for a computer build. I went through as many articles and user reviews as I could get my hands on. I am completely satisfied with every part that I purchased except for this one. In about a month I am now on my second drive after a surprisingly quick RMA process (based off of reviews that I read from this site). Neither drive that I've received has read a Blu-Ray or DVD, all that is present when the disk is inserted are data files regardless of the disk type. The drive is recognized in both Windows and BIOS. Every cord is installed correctly and I've downloaded the latest drivers. Now I have the option of either getting messed over on shipping prices AGAIN ($17 to ship from TN to CA) out of my own pocket to get potentially another defective part or scrapping the drive and buying from another site. Don't waste your money on this drive!
In behalf of ASUS, I want to thank you for your effort posting this review. I understand that you have problems encounter with the unit. I want to apologize as well for the inconvenience this issue have caused you. I know that your disappointed with the unit. It's unfortunate if you think the "Product" is a huge disappointment. On the contrary, there are lots of very satisfied customers that are having positive experience using the product. I want to help you with this issue, kindly email it at email@example.com and put case # N150380284 in the subject line for your reference.
ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.
Thank you for choosing ASUS.
Regards, Ana ASUS Customer Loyalty
Reviewed By:Bryan,3/19/2015 7:52:43 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 week to 1 month.
This user purchased this item from Newegg
0 out of 1 people found this review helpful.
Cons: Noisy. Dies within 2-3 years, warranty is only 1 year. First it stops detecting one type of media, then all types of media, then it will prevent your machine from even passing POST! I hope they stopped manufacturing this drive.
Reviewed By:David O,3/16/2015 6:58:43 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product more than 1 year.
Cons: when opened the box and installed i notice the disc isnt spining so when i take the screws appart there were broken components inside, the problem is that i test it three month after purchase so couldnt return it
Other Thoughts: it is bad dont waste your money, buy other brand
Reviewed By:chairez,3/10/2015 7:41:44 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 day to 1 week.
Pros: Great Blu-Ray playback once aftermarket software is installed.
Cons: I didn't have good luck with Daum Pot Player or VLC for Blu-Ray playback, and I needed to get Cyberlink PowerDVD to unleash the full potential of this drive. I wish Microsoft included Blu Ray support in Windows 7.
Reviewed By:Mark,3/7/2015 10:42:07 AM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 month to 1 year.
Pros: Bought this to replace a DVD drive that went out on my asus g51vx laptop. Installation was painless but with no software I had to buy power DVD to watch movies. Much quieter than my DVD drive was before it died.
Cons: Doesn't come with playback software but was worth it for the price
Other Thoughts: Works great but doesn't sit flush with the side of the laptop but that's the laptops fault
Reviewed By:N/A,3/6/2015 1:53:37 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 month to 1 year. Did you find this review helpful?