Recent Customer Reviews
Ingenico IPP350-USBLU01A Payment Terminals
No cables, No support from NewEgg
- Pros: I would not know because I was not able to connect it or power the device.
- Cons: NewEgg is selling the Ingenico IPP350 without cables. The first IPP350 I bought came in the next day.
When opening the box I realized they sold me a used scratched up device without anything, no manual, no cables.
After calling support explaining that they send me a used device without cables I decided to order a new one.
One day later I received it. Opening the box, again no cables. While I explained I need the cables. Again calling support that no cables where provided. The support agent just claimed, if it is not on the picture you don't get it!
However the website does not mention that you need to buy the cables separate. After I spoke to the supervisor allot of promises but no follow through.
On the Ingenico website it clearly mentions in the Technical specifications that these power supply options are not an accessory you need to buy separate. I called the manufacture and claimed that all of their resellers are selling the IPP350 complete.
Also NewEgg is not one of their official resellers so clearly they get it somewhere else.
I have to source the needed cables and accessories through another reseller.
- Other Thoughts: The product page should clearly mention that cables are not provided and that you cannot buy those cables or needed accessories through NewEgg.
Reviewed By:EX Customer,10/8/2013 10:48:28 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 day to 1 week.
This user purchased this item from Newegg
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