Recent Customer Reviews
SwimWays 80403 Kelsyus Mesh Backpack Chair
Great design, TERRIBLE build quality!!!
- Pros: great design for a low-profile collapsible chair
- Cons: absolutely terrible build quality and materials
- Other Thoughts: Read other on-line reviews for this chair. This chair used to be awesome about six or so years ago. I have a good friend who bought a couple of these chairs from another vendor about six years ago. We have taken them on many multi-day kayak adventures over the last several years, and we all love them. They have held up very well, even in saltwater environments. The other vendor has not sold these chairs for a few years, and now I know why. The other vendor generally won't sell junk.
So I go to buy a pair of these chairs about a year ago but the on-line reviews which are pretty consistent (i.e. very poor build quality, failure upon first use, etc.) had me very concerned so I held off. About two weeks ago I called to talk to the manufacturer about these bad reviews and the customer service lady said I shouldn't rely on other people's reviews. I asked her why they don't bring back the build quality (I think one review said 'bring back the good build quality of before and double the price", and I totally agree!), and she denied that they had a build quality problem. I then asked if they had a warranty and she said 12 months.
So my wife and I decided to go for it and ordered two chairs. They arrived on Monday, I opened the box, unfolded one and sat in it...AND THE ARM REST RIPPED RIGHT THROUGH THE CHAIR FRAME!!! (see other similar reviews) I WEIGH 150 LBS WITH CLOTHES ON!!!. The lady I spoke with at the manufacturer completely fed me a line of bull and would not acknowledge that these chairs have a build quality problem. It is so frustrating. They are such a great design for a low-profile collapsible chair, and at one time the build quality was great. Now they're JUNK, JUNK, JUNK! Who wants to spend their time sending a defective product back only to receive the same defective product in return. Well, they can believe me I will do my part to people how terrible these chairs are. Should you buy these? I think you know the answer.
Reviewed By:85westy,6/11/2014 6:29:44 PM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product less than 1 day.
Did you find this review helpful?