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Seller#: 0UHIQWIKALHZH32D7

iRun's Power Seller Profile 626-2804888 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from iRun's Power See all products from iRun's Power

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

★ To our dear customer, we find that there are some stores state their items is manufactured by "OUTDO Electronics Company Limited" and contact information is the same as ours.
Please kindly noted that there are only 2 online stores owned by "OUTDO Electronics Company Limited", they are B2C"iRun’s Power" and B2B "Creative Accessories". Any other stores that doesn't with the above mentioned 2 store name isn't the authorized stores that owned by OUTDO. Please pay attention to that when purchasing. Thank you for your support.

★ OUTDO Electronics Company Limited is a leading manufacturer of power banks, laptop AC adapters and other electronics accessories. Our cell phone accessories(USB Cables, Cases and Covers etc. ) and creative gift products(LED Lights, USB Lights etc) are well received by our oversea clients. Since the establishment in 2001, we focus on being customer driven, and maintaining a professional high caliber company image through constant improvement. To keep our price competitive in the market, we have set up factories in mainland China. With the support of over 400 employees, over 15 A+ certified engineers. We have our own molding factory, injection workshop and PCB workshop, so we can open new molds for our customers quickly and accept OEM & ODM orders.

★ We are operated strictly according to ISO9001:2008, and all of our products have passed CE, FCC and RoHS certificate. Most of the power bank are adopted SONY/SAMSUNG/PANASONIC/LG cells and some used Chinese cells to meet customers’ need. All of them are successfully marketed to America, Europe and Southeast Asia. Now there are more than 20 clients in America, 132 clients in Europe and 62 clients in Southeast Asia.

★ iRun is our brand for power bank, which makes your life more fun and more convenience. iRun is right here for your choice.

★ We're devoting ourselves on laptop power supply/ac adapters since 2001. OEM inquiry is welcome; MOQ 50pcs. Power adapters Fujitsu 24V 2.65A (5.5mm*2.0mm) & Panasonic 15.6V-5A (5.5mm*2.5mm) are customized models and sold well since produced.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (162 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 99 Reviews
newegg
62%
Good Rating + 4 25 Reviews
newegg
15%
Average Rating + 3 5 Reviews
newegg
3%
Poor Rating + 2 7 Reviews
newegg
4%
Very Poor Rating + 1 26 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Damon S.
Order Date : 4/27/2016

Rating + 5

They had exactly what I needed. Processed quickly and it was delivered in a reasonable amount of time. I recommend and will remember them for my next mac accessory purchase.
Seller Response:Thank you for your support. Glad to know you satisfy with our product. We really appreciate it. :)
Wish You a Nice Day!


Did you find this review helpful? Yes No

Amanda K.
Order Date : 4/25/2016

Rating + 5

Purchased a new charger/adapter for my Mac. Correct product arrived in a timely manner. No complaints.
Seller Response:Thank your for your review on 20V 4.25A adapter for Apple , your satisfaction is our power to better our product and service. :)

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Jason B.
Order Date : 3/11/2016

Rating + 5 Quite Happy

I ordered a replacement AC power supply for a Mac Book Air 2010 model. I had it in about a week which is pretty good considering the distance. Cost less than half of an Apple branded product and so far it works just as well. Really can't tell the difference unless you look to see that it's missing the Apple logo.
Seller Response:Glad to know you are satisfied with our product. Your support means a lot to us.
Good news: many of our Apple products are with nice gift(2-in-1 zipper cable) these period. If you or your friends needs any of these items, it's a great time. :)


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Christian V.
Order Date : 2/19/2016

Rating + 5 Great

Came exactly how I expected it to be from the description. They added in a USB charger for both apple and android (2 in 1) so that's a neat plus. Shipping said about 1-2 weeks but came in a bit less than that so fast shipping (depending on where you live)

Overall no complaints and just positive things about my order
Seller Response:Glad to know that you are satisfied with the product and shipping . Any further needs, welcome to our store. Your friends are also welcomed. :)

Did you find this review helpful? Yes No

Anonymous
Order Date : 2/6/2016

Rating + 1 Crazy slow delivery

Ordered a power cord for my Mac on February 6th and STILL don't have it... Based on the tracking, it didn't arrive at the Fedex facility until the 12th... WTH? My Mac is about to die and they waited days before getting it out for delivery. Poor service.
Seller Response:Hello,
According to our order record, what you ordered is an adapter.:) Here is the subject for this item under this order "45W MagSafe2 Power Adapter For Apple Macbook Air A1465 A1466 14.85V 3.05A 11" 13" Inch".
We apologize for the late process to the order during CNY. In order to let you get the item sooner, we shipped this item from our NJ.US warehouse. The tracking # for your order is "74899992140459627118", it shipped out on 12th, Feb and delivered on 18th, Feb.
Upset to get this review.


Did you find this review helpful? Yes No

Michael R.
Order Date : 1/27/2016

Rating + 1 Missing part

I ordered a power adapter from them and its missing the power cable. Its requires a specific power cable which I do not have and can't get in the local store. Also, the part was shipped directly from China so it took a long time to receive.
Seller Response:Hello,
1.We processed your order on 28th, Jan, the item was shipped out on 28th, Jan from China and delivered on 11th,Feb. Your tracking # is"LS531852537CN". We feel down that you didn't satisfied with the delivery time. :(
2. The Dell adapter you bought under this subject doesn't come with the AC power cord. :)
The power cord you need is a 3-prong AC power cord, may be you could turn to your friends or others who know this power cord since you didn't know where to get this power cord. We also sell this power cord in our store, you could search "9SIA3ZH26T0681" for a reference, you could check the detail about this cord and know what it looks like. Hope this would help you.
Regards,
iRuns power


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N/A
Order Date : 11/16/2015

Rating + 5 Great Seller

Extremely fast shipping and a great price.
Seller Response:Thank you for your support. Welcome to our store again. :)

Did you find this review helpful? Yes No

MS
Order Date : 9/26/2015

Rating + 2 Fake product

I was initially upset when after I placed the order and realized that it was coming from China, but I ended up waiting. When it finally arrived it worked, for about two weeks. I was offered either to pay shipping for another one, or get 85% refund. I took the refund, but I don't think I should have to pay anything for a product that completely stops working after a couple of weeks and leaves me without any charger.

Did you find this review helpful? Yes No

N/A
Order Date : 10/18/2015

Rating + 1 Communication on a return

Based on my search I ordered the laptop charger for my dell 1555 studio laptop. When it came it was not the right one. I attempted the Return to seller and received extremely poor emails, that I still am not sure if it can be returned or not. Would seriously not purchase anything that has irun on the site.

Did you find this review helpful? Yes No

inotus
Order Date : 10/7/2015

Rating + 4 I'm Dumb

Works great, looks cool, but I guess I didn't read the fine print on length. The picture makes it look like it's a nice long cord, but It's only a foot long. So if you're fine with a tiny cord length, buy this product.
Seller Response:Thanks for the comment.
Yep, the cable is 30cm long, convenient for carry.


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: 15%

    1. We accept exchange/replace item within 30 days when customer receive merchandise.
    2. We do not allow returns without first requesting an RMA (Returned merchandise authorization).
    3. Only if the item is DOA (Defective On Arrival) or not as described, the buyer can return the item(s) for replacement or refund.
    4. Shipping charges will not be included in the refund.
    5. We will send the refund only if all the following conditions apply:
    * The buyer must notify me via email within 3 days of item(s) receipt;
    * Item(s) must be returned within 5 days of receiving them;
    * Item(s) must be returned complete, and in the same condition as received.
    6. Refund would not be valid if any of the following conditions apply:
    * Product is returned incomplete.
    * Product is returned damaged or not in the same condition due to improper installation, use or packing by the buyer.
    * No longer needed item(s) or customers change mind;
    * Made wrong purchase; if you purchased the wrong item, replacement is the only option.
    7. We will send the refund shortly after item(s) receipt.
    8. Return policy is for exchange only, in all cases, buyers pay for shipping at their own cost to return products for exchange or refund, sellers pay for the resending fee.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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