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Seller#: 0UHIQWIKKCBIS4E2E

isyllable-mall Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from isyllable-mall See all products from isyllable-mall

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Thank you for vist our newegg store.
We are the manufactory. Welcome oversea agent and wholesale.
Our product is high quality with reasonable price.
We are the Brand owner of Syllable. Any question and help, just feel free to contact us


Best Regards
Syllable

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (35 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
11%
Good Rating + 4 2 Reviews
newegg
6%
Average Rating + 3 3 Reviews
newegg
9%
Poor Rating + 2 4 Reviews
newegg
11%
Very Poor Rating + 1 22 Reviews
newegg
63%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mort
Order Date : 6/11/2015

Rating + 5 Hands down, great to deal with.

The item is exactly what I had ordered and described perfectly. Be patient with delivery, to my confusion and expectation I thought it would have arrived sooner (even though I knew it was out of country) and contacted them through email. They were gracious and offered up a solution. I should have waited a few days longer, thankfully the solution didn't need to be made (which was offering a like product). Thank you Helen! :)

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Chamby
Order Date : 5/14/2015

Rating + 1 Worst Seller

Should be a shamed of yourselfs

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MB
Order Date : 3/24/2015

Rating + 1 BUYER BEWARE

Never received item. Avoid this seller.

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Patients
Order Date : 3/3/2015

Rating + 1 No Communication

With no communication and a long drawn out refund, this seller has hurt the reputation and confidence I have with Newegg . I wouldn't recommend purchasing from this vendor, nor continue to allow this person to represent Newegg. As far as the process of purchasing, tracking, and getting a refund in this case, Newegg needs to revisit this in order to alleviate the concern I have in making any more future purchases.

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Ken M.
Order Date : 3/3/2015

Rating + 1 Never received item

Its been three weeks and still going. I have not received this item, nor refunded in an appropriate amount of time. Newegg is questionable in doing any further business or purchases.

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whatever
Order Date : 2/10/2015

Rating + 3 10 Port usb hub

Looks OK and it only took a month for me to get it.

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vega4002003
Order Date : 2/20/2015

Rating + 1 PCI USB3 card

Its been 20 days and still no part. The tracking number they gave me is invalid. No other communication from them. I have been left in the dark. Stay away from this vendor, it is not worth the hassle. I would gladly pay a few bucks more to at least get the part in a timely manner.

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USB3 Enclosure
Order Date : 11/23/2014

Rating + 1 AVOID!!! Received the wrong item and that's the end of it.

Slow shipping from Singapore to US was expected, but I did not expect to get the wrong item. I paid for USB3 enclosure and received a USB2. After numerous e-mails and photos of the product, it seemed like I was going to get the correct item. I wait ... and I waited ... then they stopped responding to e-mails. It has now been four (4) months. At least, it looks like the manufacture of the enclosure is selling through Newegg now; I hope they are better.

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N/A
Order Date : 1/15/2015

Rating + 1

As a reviewer previously noted, there are no instructions on how to use this device. And even after I "enabled" it using bluetoothinstaller I could not get windows to use it as a sound device. Also, It was not clear that this item shipped from Asia. What should have taken no more than 1 week took almost a month to arrive.

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Carl
Order Date : 12/7/2014

Rating + 1 Never recieved what i ordered

Never received what i ordered. says shipped but never got a tracking number.
Seller Response:Hi,sir
Sorry for the late reply,we checked the tracking number for you:RP302179027SG.singpore post website shows that it was delivered at 2:35 pm on December 26, 2014,so you should get it soon.or you can contact your local post office to check it,since of the christmas day,the delivery time may be longer than before,wish to get your kindly understanding and we are so sorry to make you waiting for such a long time,anyway,wish you have a nice holiday


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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