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Seller#: 0UHIQWIKKCBIS4E2E

isyllable-mall Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from isyllable-mall See all products from isyllable-mall

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Thank you for vist our newegg store.
We are the manufactory. Welcome oversea agent and wholesale.
Our product is high quality with reasonable price.
We are the Brand owner of Syllable. Any question and help, just feel free to contact us


Best Regards
Syllable

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
8%
Good Rating + 4 2 Reviews
newegg
14%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
7%
Very Poor Rating + 1 10 Reviews
newegg
71%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
USB3 Enclosure
Order Date : 11/23/2014

Rating + 1 AVOID!!! Received the wrong item and that's the end of it.

Slow shipping from Singapore to US was expected, but I did not expect to get the wrong item. I paid for USB3 enclosure and received a USB2. After numerous e-mails and photos of the product, it seemed like I was going to get the correct item. I wait ... and I waited ... then they stopped responding to e-mails. It has now been four (4) months. At least, it looks like the manufacture of the enclosure is selling through Newegg now; I hope they are better.

Did you find this review helpful? Yes No

N/A
Order Date : 1/15/2015

Rating + 1

As a reviewer previously noted, there are no instructions on how to use this device. And even after I "enabled" it using bluetoothinstaller I could not get windows to use it as a sound device. Also, It was not clear that this item shipped from Asia. What should have taken no more than 1 week took almost a month to arrive.

Did you find this review helpful? Yes No

Carl
Order Date : 12/7/2014

Rating + 1 Never recieved what i ordered

Never received what i ordered. says shipped but never got a tracking number.
Seller Response:Hi,sir
Sorry for the late reply,we checked the tracking number for you:RP302179027SG.singpore post website shows that it was delivered at 2:35 pm on December 26, 2014,so you should get it soon.or you can contact your local post office to check it,since of the christmas day,the delivery time may be longer than before,wish to get your kindly understanding and we are so sorry to make you waiting for such a long time,anyway,wish you have a nice holiday


Did you find this review helpful? Yes No

sball15
Order Date : 11/4/2014

Rating + 4 They are O.K

Only concern long shipping time. Other wise good seller.
Seller Response:Hi,sir
Thanks for your feedback,about the shipping time,we will make better in the future and we do apologize for making you wait for such a long time,wish you have a good day


Did you find this review helpful? Yes No

Don
Order Date : 11/23/2014

Rating + 1 ITEM NOT WHAT I ORDERED!

Seller advertises item as USB 3.0. It is not. It is USB 2.0. I'm extremely frustrated as shipping took forever and I am in need of the item this Sunday. I will avoid anything sold by this seller in the future!
Seller Response:Hi,sir
Sorry for the late reply,we are so sorry for making you wait for such a long time,wish you have a nice day


Did you find this review helpful? Yes No

N/A
Order Date : 9/29/2014

Rating + 1 Order not delivered. Buyers beware!

It's been 2 weeks and 5 days since I placed an order with this seller. I received a tracking number in an email a couple days after the order was placed. The order was supposedly shipped via the Singapore Post. Every time I've tried to track the order with the tracking number, no information is made available. In other words, the tracking number is completely useless. Where is the product I paid for? Will it ever be delivered? I want a refund.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/17/2014

Rating + 1 Slow, unreliable

Sends shipping via regular post with Singapore->US timeframes that suggest package come over by sea - very slow.

I ordered a single item that, after waiting three weeks, was delivered to someone in another state entirely.

My advice is to steer clear.
Seller Response:Hi,sir
Sorry for the late reply,do you mean that you still not get the item now?please reply us,and trust us,we will try our best to help you solve the problem.
Best regards


2 out of 2 people found this review helpful. Did you? Yes No

Rhythmdoc
Order Date : 9/19/2014

Rating + 1 RipOff

Not only did I never receive my order shortly after ordering from them I started getting charges for gaming stuff from other foreign vendors

4 out of 4 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/3/2014

Rating + 1

Item was never received
Seller Response:Hi,sir
Sorry for the late reply,we check the tracking number for you and found that the item was deliveried to us,the shipping company says since you were left at home,so there was no one sign for the package,then it returned us,so would you mind us resending it to you ?
Best regards


3 out of 3 people found this review helpful. Did you? Yes No

Moon)Dawg
Order Date : 9/7/2014

Rating + 1 Where is it?

Ordered on 9/7/14 still hasn't arrived its 9/22/14. I got a tracking number for Singapore Post? Who are they, I know that DHL, FedEx and UPS are in Singapore, I suggest they use them in future. Tracking number doesn't track anything unfortunately. Okay Newegg wants me to select an egg for rating unfortunately for me they don't do negative ratings.
Seller Response:Hi,sir
We shipped it to you by singpore post,and the tracking number we offered to you shows that Your item was delivered at 11:59 am on October 1, 2014 in AUSTIN, TX 78728,so I think you must get the item alreday.right?any problems,you can contact us.
wish you have a nice day


3 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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