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Seller#: 0UH8ISD1U6LNJJ9B9

jewelslovers Seller Profile 800-807-1792 Email This SellerEmail This Seller  See all products from jewelslovers See all products from jewelslovers

Why Shop At Jewels Lovers.com?

> Designers Mfg., and Importers of fine jewelry.

> All jewelry available in Rhodium Plating, or Vermeil

> Custom design your jewels with no additional designing costs.

> If we don't have it, It doesn't exist.

> All of our jewelry set with high end CZ quality.

> Tremendous selection.

> Same day shipping on in-stock items ordered before 2pm (Eastern time.)

> Outstanding services for Corporate Gift Giving.

> Lifetime Warranty

> Incomparable customer service, every hour, every day.

> 30-day return policy.

> Guaranteed secure online purchasing.

What makes Jewels Lovers.com unique?



Quality is what we deliver - Value is what we offer

With Jewels Lover's jewelry you can experience all the pleasures of fine jewelry at a mere fraction of the cost. Enjoy the confidence of wearing exceptional quality jewelry without the exorbitant prices. Jewels Lovers.com designs feature only the finest quality man made CZ set in Sterling Silver mountings.

Jewels Lovers.com specializes in fine jewelry reproductions inspired by world famous jewelry designers. Jewels Lovers.com is also on the cutting edge of design with our own exclusive styles.

Jewels Lovers.com’s attention to details and commitment to quality is second to none. We do not cut any corners. On the contrary, we focus on the details and go the extra mile to insure our pieces are the finest reproductions available. In many cases, a Jewels Lovers.com design will exceed in quality and design elements found in traditional pieces of fine jewelry.

We at jewels lovers.com are so confident in our products that we offer a lifetime warranty on the CZ quality "we will replace any of our CZ gems if, for any reason, they do not retain their brilliance or color (under normal wear), as the jewels it self will be replaced against any defects in craftsmanship or plating

We strive to offer you the broadest selection of major brands while providing each customer with incomparable service. We sincerely hope our commitment to customer service, excellent selection and value will bring you back to Jewels Lovers.com time after time.

We are committed to maintaining the reputation we have earned for exceeding customer expectations.

We hope you'll enjoy your shopping experience at Jewels Lovers.com and we invite you to stop by as often as you like.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
25%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
25%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
barblynnsramek
Order Date : 4/13/2013

Rating + 1 Pink sapphire earrings

They were way too big & heavy. Waiting for a refund, but it is not easy. They make it tough for you to get it done! The earrings were not in a box, just a pocket cloth & plastic wrap. Just want $62.99 refunded. They are not very helpful & friendly.

Did you find this review helpful? Yes No

Michael
Order Date : 10/23/2012

Rating + 1 They sent me something I did not want

Jewelslovers didn't send me what I had ordered and communication for RMA was non-existent with seller. I had to push Newegg to get Jewelslovers to start a RMA process, I shipped the return package certified confirmation and its been a month and a few days. I still have NOT received my refund. This is really unacceptable, not only did they mess up my order but they're not making the effort to correct their mistake. I will never order from them again. This was a horrible experience

Did you find this review helpful? Yes No

Fredm300
Order Date : 12/7/2010

Rating + 5 Jewleru

As ordered and on time

Did you find this review helpful? Yes No

Nelg
Order Date : 11/27/2010

Rating + 3 Good deals, odd packaging

My purchase from these guys came as it was advertised on the Egg. However I do question the odd packaging used. Considering I ordered a pair of CZ studs, the box it was shipped in was big enough to ship a spice rack in. The package was shipped by postal service, but upon opening the box, a UPS shipping bag was inside. Opening this revealed a tiny bag with the studs rolling loosely inside. Considering that this jewelry purchase was greater than $15, I would have like the studs to be shipped in a jewelry box, not a tiny bag.

I'm not bashing the studs because they were beautiful. I do question the shipping methods, hence the 3 egg rating.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Return Policy:

    30 Day Money Back Satisfaction Guarantee

    At Jewels Lovers.com. you can order with every confidence that our Jewelry designs will meet or beat your expectations and every bit as beautiful as you imagine. However, we understand that even the most carefully chosen Jewelry isn't always received as one might have hoped.
    That's why all items except special orders from the Jewels Lovers.com carry our "Personal Touch" Satisfaction Guarantee.
    If you are not happy with your purchase for any reason at all, simply return it to us within 30 days from the date the package was delivered and we will either exchange your purchase, or provide you with a refund minus shipping charges.
    All *returned merchandise requires a Return Authorization (RA) and must be returned in the original package and in brand new condition with no signs of wear. To receive your (RA), Please email our customer service department at ra@jewelslovers.com or call us toll free 1-800-807-1792. All packages must be returned within 10 days from the date of authorization.

    *returned merchandise without a RA# will be subject to a %15 restocking fee.

    Returns need to be carefully packed.

    PLEASE NOTE: ALL RETURNS MUST BE SHIPPED IN A CRUSH PROOF BOX TO PREVENT DAMAGE. Jewels Lovers.com will not accept any responsibility for returned items that are either lost or stolen by Your shipping carrier. So For your protection against loss during shipping, please make sure to insure your return package (with either the US Postal Service or UPS) for the full value of the product. We prefer it to be shipped back in the same box we shipped it to you and Securely sealed. Please include a copy of your original invoice along with a note explaining what you would like us to do (return, exchange or modify).

    * No Refunds, Exchanges on Special Orders or for the Shipping Charges.

    What is considered a special order :
    1. Any alterations to an item, example a different Color, size, shape or colored stone, other than what's displayed on-line, is considered a special order.
    2. Our bracelets are standard 7 inches in length. Bracelets ordered in a length shorter than 7 inches or longer than 7 inches are considered a special order.

    Product warranty remains in effect on all special orders
RMA instructions
    PLEASE NOTE: ALL RETURNS MUST BE SHIPPED IN A CRUSH PROOF BOX TO PREVENT DAMAGE. Jewels Lovers.com will not accept any responsibility for returned items that are either lost or stolen by your shipping carrier. So For your protection against loss during shipping, please make sure to insure your return package (with either the US Postal Service or UPS) for the full value of the product. We prefer it to be shipped back in the same box we shipped it to you and securely sealed.
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