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Seller#: 0UHG6RKM9IY057DBF

moonlight box Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from moonlight box See all products from moonlight box

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Wotronics Technology Limited Set up on 2009 .
From 2012 output 160K tablet PC .
2013 output 160K Tablet PC , 220K Smartphone (all of them more than 120$/pcs )
Total revenue more than 30 Millons dollars .
Only focus on Smartphone and tablet PC .
Next year 2014 will be 30% up .
All of smartphone from 6.5inch – 4.0 inch with Acta , Quadcore , Dual core . FHD ,HD, QHD ,FWVGA screen , highest level to Enter level .
All of smartphone will be 70% in 2014 of Wotronics .
We are smartphone design house , we buy component by ourselves . We give our component , structure case TO A-MAX, ZTE OEM for us We can guarantee the quality control and delivery time schedule .
This is today Wotronics .

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ricky B
Order Date : 2/26/2015

Rating + 1 Waste of my time, energy, ad money

I was extremely pleased in finding a knock off that looked so similar to element cases I've been trying to get. SO pleased in fact I was willing to over look the negative reviews I read about them being non-responsive. But what basically happened was they took my money, made me wait 5 or 6 days to process my order, then gave me a tracking number that either doesn't work or isn't legit. My order supposedly ship Feb 26, its is now March 21, and I don't have the package and they are completely non-responsive. I would give them "No egg" ratings if that possible. This whole process of attempting to make them to be accountable has been an exhausting loathsome chore and has been extremely time consuming. DONT ORDER FROM THESE GUYS
Seller Response:friend ...I'm Cindy sorry for you that the reply email ..Because the wedding and I'm busy with it .. so that reply to you so late .. pls forgive ..I have checked the tracking number ..You are right ..I think the package has lost .. I must help you to reslove the problem..I can refund your money ..sorry again ...

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Order Date : 12/18/2014

Rating + 1 Will not buy from them again.

Slow communication, no tracking number and super slow processing of order. Will not order from them again.
Seller Response:hi ,friend sorry reply so late ..what can I help you ?! you can tell me ! I'm sick and in the hosipital . pls forgive my fault ..hope I can help you to resolve the problem.

2 out of 2 people found this review helpful. Did you? Yes No

Harold T
Order Date : 6/3/2014

Rating + 5 Updated rating

Moonlight box has very good customer service. They promptly resolved an issue with my order.
Seller Response:Hi ,friend ..thanks for your support are a good buyer ...happiness with you forever

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/21/2014

Rating + 1 BUYER BEWARE!

I tried to obtain a return authorization 3 times for a defectiveLG HBS730 bluetooth headset and received no authorization from the seller. Finally I
had to send the product back to the manufacturer (LG), thinking they would honor the warranty. It was returned in non working condition, because LG stated the product was a non LG Brand (counterfeit)

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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