Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHG6RKMTROLGQ49D

mysecretpantry.com Seller Profile 480-641-6105 Email This SellerEmail This Seller  See all products from mysecretpantry.com See all products from mysecretpantry.com

Welcome to MySecretPantry.com where we are real "Foodies" with a passion for uniqueness,quality and the love of good food. We want to share our ideas and products with you.

At MySecretPantry.com our goal is to "Unlock the Chef in You!"

MySecretPantry.com brings you unique, quality ingredients, items and cooking hints to help you prepare and serve gourmet meals at home for your family and friends. We feel that there is no greater reward in life than to bring to your table a labor of love and hear the "oohs" and "aahs" from family and friends. Likewise, to be able to see, smell and taste what you have prepared for those you love and cherish is truly one of lifes greatest pleasures.

Our service commitment to you is simple, and follows this golden rule "Treat others as you want to be treated”

We expect your experience with MySecretPantry.com to be pleasurable and if you’re not completely satisfied with any of your purchases from us, just return the unused portion for a full refund. No Questions Asked!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Smokin'
Order Date : 3/15/2015

Rating + 5 Great Experience

I ordered the Cameron's Stovetop Smoker. Price was better than anyplace I searched AND there was free shipping. One of the handles was loose. Kevin from MySecretPantry contacted me via email. He promised to check the replacement unit personally and we were going to deal with the return after I got the new unit. The new one arrived within a week, in perfect condition. When I asked about returning the used one, he suggested I could keep it if I wanted to. I love my smoker and I have a friend who already wants it because I've raved about the great taste of the food I've cooked with it. Amazing little smoker imparts so much flavor into the food! Top that with amazing customer service, which is so rare these days, my experience with MySecretPantry has been great!

Did you find this review helpful? Yes No

Javaru
Order Date : 4/14/2014

Rating + 5 No issues

Vitamix blender came promptly shipped for free via FedEx (my preferred shipper since UPS has damaged a number of my packages over the years.) Price was very competitive with others.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    We stand behind every product that we sell . If you are not completely satisfied with your purchase we will be happy to make an exchange or refund the original purchase price. Simply return the item within 30 days of purchase to assure full credit. All return product must receive an RMA number prior to product(s) being returned for refund.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.