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Item#:N82E16817707139

StarTech SV431DDUSB 4 Port StarView DVI/VGA USB KVM Switch with Audio - Retail

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$349.99

$9.20 Std. Shipping*

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Manufacturer Warranty

Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current. Use this link for full details.

Manufacturer Limited Warranty period (parts): 1 year
Manufacturer Limited Warranty period (labor): 1 year

Manufacturer Contact Info

Return Policies

This item is covered by Newegg.com's Standard Return Policy.

Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes

Review Summary (read all 4 Reviews, write a review)

75%

25%

Product Rating:
Total Reviews:	4

Works great after upgrading firmware!

Reviewed By: Mike on 2/4/2010

Tech Level: somewhat high - Ownership: 1 month to 1 year

Pros: Finally! It now works correctly AFTER updating the firmware located in the drivers download from the product home page. I have been using this switch for over 6 months at work and it has never worked correctly. I too suffered the same problems others experienced with the sticky keys, Alt-Tab not working, etc. After 1 hour of putting up with that initially I just gave up on using the dedicated mouse and keyboard USB ports and used the additional two general purpose ports (thus no hot-swapping, not really an issue for me since I didn't even install the drivers on my systems--I really wanted my switch to be transparent to my computers). Anyway, this still didn't work because switching sources sometimes took 15+ seconds (if at all) before my keyboard and/or mouse were functional again. I finally just gave up and was only using this switch to share monitors between my different computers (that has always worked great, btw). Then I found out about this update and now everything seems great.

Cons: 1-Firmware shouldn't have been released in the Driver package. I remember looking at the manufacturer's product page right after I got it. I didn't see anything about firmware in the downloads section, so I figured they didn't have any firmware updates.
2-After upgrading the firmware, I still show the same version. Perhaps they just consider this a patch rather than a new version, which seems a little weird...oh well, as long as it works.

Other Thoughts: I have never tried the audio/mic switching, so I can't comment on its functionality. Like I mentioned above, monitor switching has always been rock solid. Now keyboard and mouse switching seem solid with no noticeable delay when switching.

Did you find this review helpful? Yes

Great Unit

Reviewed By: on 11/27/2009

Tech Level: somewhat high - Ownership: more than 1 year

This user purchased this item from Newegg

Pros: This unit has saved me countless hours switching back and forth from customers machines.

Cons: None

Other Thoughts: Has been a great unit for us

Did you find this review helpful? Yes

Never had a problem

Reviewed By: Leadingsx on 8/24/2009

Tech Level: high - Ownership: more than 1 year

Pros: Bought this unit from another vendor and it has been outstanding. Never had any of the issues that the other reviewer had with it repeating keys. We use it in our computer lab all day long to switch between customer computers.

Cons: None.

Other Thoughts: Sometimes you will need a PS2 Keyboard or Mouse as some systems have difficulty with USB only, especially older systems.

Did you find this review helpful? Yes

Model
Brand	StarTech
Model	SV431DDUSB
Spec
Type	D-Sub, DVI
PC Connectors	4 x DVI-I Female 4 x VGA Female 4 x USB type B 8 x 3.5mm for Mic/Audio
Console Connectors	1 x DVI-I Female 1 x VGA Female 4 x USB Type A 2 x 3.5mm for Mic/Audio
Computer Connections	4 Ports
Monitor Connections	2 Ports
Video Resolution	2048 x 1536 (analog) / 1920 x 1200 (digital)
Features
Audio Features	with Audio
USB Features	with USB support
Features	Applications Ideal for multimedia computer systems supporting Dual Head video cards Suitable for use in environments with electromagnetic interference and wherever a sturdy protective metal case is needed Ideal for financial/banking industries, graphic designers, engineers, multi-media designers, and industries using CAD/CAM applications, where high resolution dual display units are needed Great solution for environments using desktops, workstations and servers where both VGA and DVI digital are required Direct channel selection and operation using front-panel push button and keyboard hotkeys DVI-I Single Link interface technology supports digital and analog video signal transmission HDCP compliant for digital contents protection Metal enclosure for best shielding and protection Status LED display for easy port status monitoring Support DDC2B emulation, which allows the display adapter to recognize and auto configure the display resolution to match the display capabilities Supports Dual Monitor/Flat Panel Displays [1 x DVI + 1 x VGA] USB style keyboard and mouse, plus two other USB peripherals can be shared between up to two computers
Manufacturer Warranty
Parts	1 year limited
Labor	1 year limited