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US Robotics > 
Item#: N82E16825104131

U.S. Robotics USR5610B Internal PCI Performance Pro Fax Modem(No Voice) 56Kbps PCI Bus (Plug & Play) V.92 and earlier ITU standards, V.80

  • 56Kbps
  • PCI Bus (Plug & Play)
  • RJ11 port
  • V.92 and earlier ITU standards, V.80
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Learn more about the US Robotics USR5610B

Model

Brand
U.S. Robotics
Model
USR5610B

Spec

Type
Dial-Up Modem
Interface
PCI Bus (Plug & Play)
Cable Interface
RJ11 port
Standards
V.92 and earlier ITU standards, V.80
Chipset
3Com
Max DTE Rate
115.2 kbps
Max Transmission Rate
56Kbps
Max Fax Speed
14.4 kbps
Windows Vista
Works with Windows Vista

Features

Features
Controller-based for superior performance
ControlCenter for optimum modem performance
Internet Call Notification (ICN) puts you in charge of incoming calls

Quick Info


Customer Reviews of the US Robotics USR5610B

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  • James B.
  • 9/26/2006 9:26:47 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsworks flawlessly

Pros: The reason I bought this was because I am stuck with dialup in a rural area and I need an internal modem to use with Linux. I tried it first on my Windows XP machine and was impressed that it was slightly faster than my older win modem. They both say that they are connected at 49.2 kbps, but the actual download rate with this USR modem runs around 5.8 k/sec. compared to around 4.9 k/sec for the old win modem. That may not sound like a lot, but it makes a noticable difference. I liked it so much I bought another one for the Linux computer. It works fine with Linux based Gnome desktops.

Cons: There is a bug in the Linux KDE Desktop application Kppp that won't recognize the modem during configuration. It is not the modem's fault, but it is a con for KDE users until that bug is fixed.

Other Thoughts: I don't understand why this modem has gotten so many bad reviews. I have the latest firmware version V5.22.70 Maybe US Robotics got all the problems fixed with this latest version?

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  • Titus T.
  • 9/4/2006 6:51:22 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsAfter firmware updated, great

Pros: Hardware based, lots of features.

Cons: None after a firmware update.

Other Thoughts: I had problems with this modem at first but a firmware update straightened everything out. Also, some work was done on the phone lines down the highway after a storm ripped a bunch of them up. If you have issues with this modem make sure you have the newest firmware and your phone lines have been tested...it could save you alot of headache.

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  • Scott M.
  • 7/10/2006 5:43:36 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDisappointment

Pros: Dials quickly.

Cons: Highly unstable, stopped receiving 75% of the time, just as many others have reported. Wound up staying with my old Zoom Telephonics. Puzzling since US Robotics is respected.

Other Thoughts: NewEgg stood behind me and cheefully rtefunded my money.

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  • C. M.
  • 6/23/2006 5:57:57 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Original modem got taken out by lightning hit and had been used for over 5 years. There was absolutely no question that I would replace it with the exact same thing. I don't know why others have given it a low rating, but this is the best modem that i have used in hundreds of computers. Since it has it's own onboard controller, you are not eating CPU cycles, and it has the best connection speeds of any modem I have ever used.

Cons: None

Other Thoughts: Newegg had this to me in 3 days (including the day I ordered it). Newegg is the best.

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  • Robert P.
  • 6/15/2006 6:34:50 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsWay better than my Soft-modem

Pros: First of all I used to connect @ 48 on my Soft-modem I used, now I connect @ 45.2kbps. I beleive that the 45 is the true connection speed. I have noticed that the pictures come down alot quick when surfing sites such as Newegg.com, which is where most of your time is spent (D/ling pictures). Also my ping time in the games I play are WAY better than what they used to be. I have gotten as low as 154 ms ping before!! Granted it does not stay that way but I average in the 300-400 ms ranged where as before it was 500-600 ms range.

Cons: The price is the main "Con" I found with this modem, but even though I spent $$, I can say that I am pleased to have gotten it now.

Other Thoughts: AS always Newegg.com is the best way to go for my computer parts. Great speed on shipping and prices!

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  • Ronald C.
  • 6/6/2006 1:10:04 PM
  • Tech Level: Average
  • Ownership: more than 1 year

3 out of 5 eggsBetter than other U.S. Robotics modems

Pros: It connects fairly quickly.

Cons: Connections are choppy at best. Connection speed keeps dropping to zero every thirty seconds and stays at this data rate for at least ten seconds at a time. Also the connection drops fairly often. The Control Center that comes with this modem can't detect the modem, no matter which PCI slot I seat the modem into. Modem On Hold and Caller ID also doesn't work. All it provides is a choppy internet connection.

Other Thoughts: Awfully expensive for a modem that hardly works like it's supposed to. There are cheaper modems out there that work much better than this one does.

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  • Titus T.
  • 4/28/2006 2:32:24 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsHave to change my review....USR has

Pros: Pros are, it's a hardware based modem. I have now realized there's not a single other "pro" to it.

Cons: Boy..where do I start. Ok, first thing is ditched Bellsouth as my ISP and changed to another I am very familiar with (that's been around here for a long time) When I first dial into the new ISP's access number, everything sounds good until I start hearing awful screeches coming from the modem indicating that the handshake isn't completing properly. It finally connects, but after about 1 minute of this horrible noise. I put in the string S32=98 in advanced modem settings (disables V.90) and that let me connect in a time that's normal (15 seconds tops) Well, I'm off to gaming and realize I'm going linkdead (connection gone) I look down to the connection status and the mode has STOPPED receiving data, but is sending like crazy. Only solution is to disconnect and reconnect. Not only that, I already connect badly out here (28.8kbps is the HIGHEST I have ever seen a modem connect at around here) and this thing could barely connect at 21.6kbps.

Other Thoughts: Continued: If I redialed about 50 times I'd get lucky and connect at 24.0 So to test, I had a PC sitting right next to my gaming PC that has a USR model 001783-00 ISA 56k V.90 in it (10 year old USR V.90, one of the first ones made) I dialed into my ISP with that pc, connected in 10 seconds and at 26.4 Disconnected and tried again, this time 28.8! With all the firmware upgrades, driver updates, extra initialization strings in the world I couldn't get this thing to perform EQUAL to the 10 year old USR ISA 56k, much less outperform it. SO...I look on NewEgg and find the Zonet ZFM5620-CF for $6.99 (almost $60 cheaper than the 5610B) and ordered it. I installed it, Win XP Pro installed a driver for it, and I dialed up. Connected in 10 seconds tops at 28.8 the first time. Hasn't dropped a connection since, and actually performs faster then the 5610B does gaming and surfing. You can waste $64 on the 5610B or do like I did and get the Zonet ZFM5620-CF for $6.99. You won't regret it.

2 out of 2 people found this review helpful. Did you? Yes No

  • Arnold V.
  • 4/23/2006 10:41:05 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

3 out of 5 eggsSet right it's acceptable

Pros: If you get things set up right, the USR 5610B is acceptable. If you don't, it isn't. There are 3 steps to getting it set up right.

0. Flash: Put in the latest flash code from USR, if it isn't in already. (I suppose you could do this after installation.)

1. Installation: Use the latest driver from USR. If you plug your card in after Windows is installed, just point the wizard to that driver when the new hardware is detected. If the card was in the PC while Windows was installed, it shows up in Device Manager under "PCI Serial Controller". In its Properties, use the reinstall or update driver option, pointing it to the driver. (Before I knew it was the "PCI Serial Controller, I tried all different kinds of ways to install it, none of which really worked.)

(continued)

Cons: 2. Settings: Provide "Extra settings". After installation, in Device Manager, in U.S. Robotics V92 Fax PCI > Properties > Connection > Advanced... > Extra settings, put in "AT&F1&K3S15=2S27=16M0" (without the quotes). Why this works I do not know, though before I put it in, the modem would stop communicating but stay connected as many have reported. The Extra settings string is derived from the the kind input of nurwho, who got it from a user who reviewed the USR 2976. Nurwho also had "S11=38S0=0" in the string, but I don't care about a few milliseconds of dialing time, and S0=0 is the default, so it isn't necessary. You can also keep off the M0 at the end, which turns off the modem speaker. I find the screech most annoying. Perhaps even more annoying, in a way, is that the modem speaker volume can't be set to an acceptably low level. The V.Everything ISA card, among its many admirable qualities, had a perfect low level setting.

Other Thoughts: The steps described were worked out on a new 5610B (under W98SE on a P4 PC). I also used a used one, but didn't try step 2 on it, since I didn't know about the Extra settings at the time. It operated much worse than the new one so got mothballed as "too flakey". The Extra settings might do good things for it, too.

So far, the Extra settings string seems to do good things. I still do notice navigation delays at times, which I didn't have with the aforementioned V.E. The latter connected consistently at 49 K, whereas the 5610B connects consistently at 53 K.

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  • Michael L.
  • 3/29/2006 10:19:27 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggs

Pros: NONE

Cons: I never was able to get this modem to work properly, it continually connected at a lower speed than my win modem and would drop connections. USR tech department failed to respond to four E:mail requests. Telephone tech issued a RMA to replace
unit but offered no ideas beyond the usual update date drivers, firmware and reinstall software that I had already done several times. 2Nd modem has the same problems, which I now believe to be USR drivers are conflicting with XP Pro/SP2.

Other Thoughts: I’m sure this modem will work fine on some phone lines, but it sure won't work in my area. Check with other folks in your area before purchasing a USR 5610B because this unit is non-returnable and warranting units to receive the same gets expensive.

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  • Sergio A.
  • 3/16/2006 6:04:13 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsBAD

Pros: Connects and stays connected at a good link speed. It was displayed that it was at 155kbps.

Cons: Man I guess I got a bad one because this modem was worse then the one that came with my emachine. To connect it takes it 20 more secinds then with my last modem, The connection starts out really good but then gradually goes down. This modem is not good for gaming or surfin g the web most of the time IE and FF would dispplay an error like cant connect, please make sure cable is plugged in...... ahh can't belive I spent $xx on this

Other Thoughts: None this is a really bad modem

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Item#: N82E16825104131
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