|
|
-
- 5
-
- 46%
- 4
-
- 19%
- 3
-
- 7%
- 2
-
- 13%
- 1
-
- 15%
| Product Rating: |
 
|
| Total Reviews: |
176 |
pass on this one
- Pros: wasn't DOA...
would connect to my neighbor's unsecured router (if 50kbps counts as connected for a "300Mbps" card)
TRENDNET actually answered my call and tried to help, that was a nice surprise. Personal were helpful though unable to resolve my issues.
- Cons: not Windows 7 compliant!
would not connect to any router with ANY security setup. Would only connect to channel 1 or 11.
- Other Thoughts: I recently built a new monster (for me anyway) i7 system. this was the ONLY product that didn't work out of the box. In hindsight, I should have just gone with a Netgear or similar product
I ended up RMA'ing this thing back to Newegg, koudos to them for not sticking me with an expensive paper weight.
-
Manufacturer Response:Dear Customer, We are sorry for any inconvenience this may have caused you. We would like to resolve this issue with you directly. Please e-mail us at sales@trendnet.com and reference "New Egg Product Review" and someone will contact you immediately. We look forward to hearing from you. Warmest Regards, TRENDnet Sales Team
Trendnet Terrible Customer Service
- Pros: Died after a little over one month, but great while it lasted
- Cons: Trendment RMA's only refurbished replacements. You never get a new replacement no matter how new your product is. I RMA'ed a version 3, and they took 12 days to return my a USED, crumpled box version 2. Required me to send wrong Refurbished back, to receive correct version. CS Manager stated that they NEVER replace your product with a new product, and that it is always refurbished. CS department has 2 people, one supervisor and another person. RMA Department also has one person. This is a terrible company that does NOT stand behind its products. Techincal support is very poorly trained overseas, and you can barely understand anyone. They will NOT let you speak to any Manager or VP, "it's our company policy." President of company is named Pei Huang. If you never need a return or help installing you are fine, otherwise, you wasted your money.
-
Manufacturer Response:Dear Customer, We are sorry for any inconvenience this may have caused you. We would like to resolve this issue with you directly. Please e-mail us at sales@trendnet.com and reference "New Egg Product Review" and someone will contact you immediately. We look forward to hearing from you. Warmest Regards, TRENDnet Sales team
Died after one Month-- Terrible CS
- Pros: Great while it lasts, but just died after one month
- Cons: Terrible Customer Service--Trendnet has 2, yes 2 people in Customer Service and they soundoff like robots. You will NEVER get a new replacement, even if your product is only a month old. Can't speak to anyone in charge. Very poor customer service, and technical support is also very poor. Long drawn out process for an RMA. Shipped mine priority mail on 10-8-09, and took until 10-20-09 to receive a LOWER level, used card. Mine was version 3 and they sent me a USED, dirty box with version 2. Even though they made the mistake, they would not send out correct one, until I sent them the wrong one they sent me. As of 10-26, as still waiting for refurbished replacement. No one in authority, just a bunch of young people that have no authority to make the customer satisfied. Avoid these products like the plague!!!!
-
Manufacturer Response:Dear Customer, We are sorry for any inconvenience this may have caused you. We would like to resolve this issue with you directly. Please e-mail us at sales@trendnet.com and reference "New Egg Product Review" and someone will contact you immediately. We look forward to hearing from you. Warmest Regards, TRENDnet Sales team
| Model |
| Brand |
TRENDnet |
| Model |
TEW-623PI |
| Spec |
| Standards |
IEEE 802.11b/g, IEEE 802.11n (draft) |
| Wireless Data Rates |
Up to 300Mbps |
| Security |
64/128-bit WEP (Hex & ASCII), WPA/WPA2, WPA-PSK/WPA2-PSK |
| WPA/WPA2 |
WPA2 |
| Interface |
32-Bit PCI Rev. 2.1/2.2/2.3 |
| Frequency Band |
2.412GHz - 2.484GHz |
| Channels |
1~11 (US), 1~13 (EU) |
| Modulation |
802.11b: CCK (11 and 5.5Mbps), DQPSK (2Mbps), DBPSK (1Mbps)
802.11g: OFDM with BPSK, QPSK and 16/64-QAM sub-Carrier modulations
801.11n: OFDM, 64-QAM, coding rate 5/6 |
| LEDs |
Power, Link |
| Transmitted Power |
802.11b: 18dBm (typical)
802.11g: 15dBm (typical)
802.11n (draft): 14dBm (typical) with HT20 & HT40 |
| Antenna |
2 x 2dBi & 1 x 5dBi detachable antennas (Reverse SMA Connector) |
| System Requirements |
Windows 2000/XP |
| Weight |
1.3 oz. |
| Temperature |
0°C - 40°C (32°F - 104°F) |
| Humidity |
10% ~ 90%max (Non-condensing) |
| Feature |
| Features |
Supports Infrastructure (AP-Client) Mode
3 x 4dBi detachable antennas to support MIMO high speed performance and great coverage
Dynamic Data Rate Scaling from 300Mbps to 1Mbps
Maximum Reliability, Throughput and Connectivity with Automatic Data Rate Switching
Universal Wireless Connectivity for Seamless Roaming among 802.11b/g/n Networks
Low Interference and High Susceptibility Guarantee Reliable Performance
Easy User Setup & Diagnostics Utilities |
| Packaging |
| Package Contents |
TEW-623PI
Resource Disk
Quick Installation Guide |
|
Reviewed By: poor graduate studen on 11/3/2009
Tech Level: somewhat high - Ownership: 1 month to 1 year
