International seller. Newegg will be responsible for all RMA and general customer service.
How to Track your package
We use the different shipping methods and normally it will take 5~15 business days ,please follow below to track your package
(1) If your tracking number is "LN......",please visit this website below to track the information (this is the Epacket tracking number,we ship by this)
(2)If your tracking number is ".......CN" ,please visit this website below to track the information:
(3)If your tracking number is ".......SG" .please visit this website below to track the information:
(4)If we ship your items via DHL,you can track your package in the official website :
Warranty & Return:
If you received an incorrect, damaged, defective, or item not as described, please contact us first, we can send you a replacement on our cost.
You did not need to return it, you can keep it.
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 90 days
- Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only
") must be returned to Newegg within 30 days of the invoice date
for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.