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Pros: Sounds like a crock to me. If we "can't do it" you **MAY** get your money back. I don't want my money back. I want my data. My pictures and data, etc...
Cons: Nope couldn't get it back **easily**. Here is your $10.READ FULL REVIEW
This review is from: Microsoft Windows 8 Professional Upgrade
Pros: got a touchscreen?
Cons: To upgrade to Windows 8.1 from Windows Vista or Windows XP, you'll need to install it from a Windows 8.1 DVD and perform a clean installation. This means you won't be able to keep any files, settings, or programs when you upgrade.
Other Thoughts: Since MSDOS 3.1 every other release of major OPSYS has been a failure; right now it is WIN8.READ FULL REVIEW