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Seagate STBM3000100 3TB Business Storage 1-Bay NAS
  • Verified Owner
  • Owned For: more than 1 year

1 out of 5 eggs Three for Three 02/20/2015

This review is from: Seagate STBM3000100 3TB Business Storage 1-Bay NAS

Pros: 3TB of space, the price was good at the time or purchase.

Cons: Buggy firmware, STILL. Many features still don't work, even rebooting them is a flip of the coin as to whether it will work or not.

Unreliable. They fail left and right, you can't trust your data on them.

Unstable. They crash frequently for no reason, even when not used.

Other Thoughts: I provided a previous review, I purchased 3 of these on 9/3/13. The third one has now died. I've had 100% failure rate on these.

After my last experience trying to get these RMA'd I've learned the way to get Seagate's attention is through social media. Start mentioning your terrible experiences with these products and they actually get back to you and replace them.

You cannot RMA these through their web site, you must get a rep to call you to process the replacement. My guess would be they are so horrible if they allowed you to process the RMA like they did on normal drives they're loose too much money so they make you jump through hoops in the hope that you'll give up.

Seagate is a top storage vendor, I've had a GoFlex NAS from them last for many years. I've had their drives last for a decade before. I'm not sure why this product line is so poor in quality.

I will be starting the saga to replace the third failure soon. Hopefully the replacements love longer than a year each. I don't trust them and only use them for temporary storage but I spent plenty money on them, I will keep RMA'ing them and try and get something out of the deal for as long as they honor the warranty.

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WD Green WD40EZRX 4TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Caught these drives on sale, I ordered two of them to backup media files.

Decent price for a lot of space. Even for a "green" drive the performance wasn't bad, surface tests averaged about 100MB/sec for most of the testing. Faster than I expect out of a low power drive.

Cons: Upon receipt of the drives I did a DBAN run to ensure they were working properly.

One failed about three hours in and wouldn't POST on any computer after than. The other passed and seems to be working properly.

Other Thoughts: I've seen many people complain about drives being DOA, I've order dozens and never gotten a bad one. Packaging was good and not damaged in any way. Drive must have just been a dud, I do not blame Newegg in any way for this.

Replacement should be on the way, I will run surface scans for a few days when it gets here to ensure it is working properly before putting it in to use.

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Seagate STBM3000100 3TB Business Storage 1-Bay NAS
  • Verified Owner
  • Owned For: more than 1 year

1 out of 5 eggs Worse than I thought. 09/17/2014

This review is from: Seagate STBM3000100 3TB Business Storage 1-Bay NAS

Pros: 3TB of Space, decent size, doesn't get hot.

Cons: Firmware is horrid, very buggy and prone to problems. Support is non existent.

If you find a deal on them that is cheaper than just a regular drive buy it, crack it open and take the drive out and throw the rest of the unit away.

Other Thoughts: I purchased 3 of these drives on a single order on 9/9/13.

One of them didn't want to stay running, turned out the power plug which is extremely small (3.5mm OD) didn't seat firmly in the socket. I tried it on another one of the drives and it seemed to work. So I installed the products.

The only firmware I could find for over a year (1360311), which was NEVER detected by the auto update system, had some serious flaws. For example once set the DNS servers could never be changed again. Even using DHCP it continued to use the first DHCP assigned ones and even changing to static settings you could never change these.

There is no way to do a software reset. There is a rest button on the bottom but it doesn't seem to do anything. Tried holding it down before turning powering it on, held it for about 5 minutes. Nothing changed. Tried holding it anywhere from 30 seconds to several minutes while it was running, nothing.

The power button on the back has never worked. Not with stock firmware, not with 1360311 or with 1400319 (which also isn't detected as an available upgrade within the unit).

The software interface is extremely slow to respond. Often times it will simply stop responding all together, even though the unit still shows up on the network and you can access it via FTP, SMB, etc.

Since the power button doesn't work the only way to restart the unit is to yank the power cord.

Which brings me back to the power cord issue. The one that seemed buggy is now acting up on the unit it was working on.

Back when they were new I contacted Seagate and provided them with the model and serial number for the unit. They said they would send me a replacement power adapter. They sent the wrong adapter, one with a 5.5MM OD plug.

So I just left the buggy one in place, since it appeared to be working fine on one of the units. Fast forward a year and it doesn't work on that unit any longer.

I attempt to simply RMA the non working drive only to find out these driver can't be RMA'd withing calling tech support first.

I call Seagate and spend over 30 minutes on hold waiting for tech support which tells me the 3 year warranty only applies to the drive, the power adapter is only covered for 90 days.

They inform me there is nothing they can do and transfer me to sales. Sales proceeds to tell me they can't do anything either. They tell me if it's not listed in their online store then they can't sell me one. Which of coarse there are no power adapters in the online store.

For a drive that has 2 years of warranty left they actually told me to go look at (an online retailer I cannot name) for a power adapter. Lovely right?

After hours of searching (an online retailer I cannot name) and Google I can't find a single vendor that lists the correct product. Sure I find listings for power adapters but not a single one of them shows a correct picture or lists the correct size connector.

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David S.'s Profile

Display Name: David S.

Date Joined: 03/03/05

Achievements:

  • Top 1000 Reviewer
  • Reviews: 68
  • Helpfulness: 20
  • First Review: 01/27/06
  • Last Review: 03/23/15
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