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Cons: Did not apply to me, but seems instructions are not being included in some orders
Other Thoughts: I would guess that 99% of the complaints about dead remotes are not valid. They need to be paired. Unfortunately, if one does not get the instructions, they do not know. However, inquiring minds would Google it and find the solution.
Cons: Prefer remote layout of XD, specifically OK button location.
Other Thoughts: This is my second refurbished Roku2, the first one I actually purchased. Promo price made it a no brainer. Ethernet option, unlike the XD, provides connection flexibility, especially in our home where wireless coverage is spotty. XS was designed with gaming in mind which is of no consequence to me, hence the different remote design. Just takes a little getting used to.