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Pros: Makes good espressos, reliable, easy to clean. The construction is solid.
Cons: - The light to allow the operation comes on quick, if used immediately the coffee will be warm - give it another 3-5 minutes before making an espresso, it will be hot. - Makes loud 'tractor' noises while working, the upper tray is somewhat loose making vibration noises.
Other Thoughts: I have owned mine for the past 2 years and made 2 coffees per day, I would average the number to 700 espressos so far. The machine paid itself back vs. the overpriced Starbucks ones. It is fun to try different coffee blends. My favorite is Costco's Jose's Vanilla Nut beans. My recommendation is to get a good grinder.