Pros: I wrote before how newegg sent me a faulty product, but they were able to take care of me afterwards. They reimbursed my shipping and sent me a working EHD. I'm completely satisfied with the product.

Cons: Nothing's wrong with it except the power cord is loose. I knew it before I bought it so it doesn't bother me.

Overall Review: New Egg will take care of you if something goes sour