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Verified Owner
Owned For:
more than 1 year
Trouble
07/30/2012
This review is from: SYBA PCI-Express 1394a FireWire 4 ports Controller Card Model SD-PEX-NEC4F
Pros: Cheap.
Cons: Flaky.
Other Thoughts: I just removed this card from my system after about six months of trying to troubleshoot another problem which looked unrelated.
Turns out that this card had been dying a very slow death for more than a year, and once I got it out of my system, I was able to see that it had been causing all kinds of problems since the day I installed it.
I cursed this card and then tossed it in the trash.
You get what you pay for.
Verified Owner
Owned For:
less than 1 day
Defective. Returned.
09/15/2011
This review is from: ASUS VS Series VS247H-P Black 23.6" 2ms LED Backlight Widescreen LCD Monitor 300 cd/m2 50000000:1 (ASCR)
Pros: If you like bright, this monitor is VERY bright. Whites were completely pure. If it had worked, I got the feeling this would be a very nice monitor (though I would have tried to find a way to tone down the brightness, which actually hurt my eyes after a few minutes).
Cons: The stand is OK if you don't touch the monitor. But if you press one of the buttons (such as power), you have to push up from below, and the stand isn't wide enough to handle this. The monitor tips sideways very easily. So pushing buttons is essentially a two-handed operation: one hand on the button, and the other steadying the monitor.
Also, this monitor does not automatically select the input based on what cable you plug in. You have to set that manually.
Other Thoughts: On my unit, the text was fuzzy and there was a 1-inch black border all around the image when using the HDMI input. When using the VGA input, the image looked great, but the monitor disconnected and reconnected about every 60 seconds. Clearly, I got a defective unit.
Also, be sure to note that the DVI connector is DVI-D. A DVI-I cable (which is what I have) will not work with this monitor. (If you don't know the difference, look it up before buying or your old DVI cable may not work.)
Verified Owner
Owned For:
1 month to 1 year
Nice Printer, Horrible Setup
05/20/2011
This review is from: brother HL-5370DWT Monochrome Laser Printer with Wireless Networking, Duplex and Dual Paper Trays
Pros: Quiet, fast, versatile, excellent output. The additional tray makes this perfect for a small workgroup. The printer quality is definitely worth five stars.
Cons: Be prepared to hate this printer before you love it.
The setup (Win7 64-bit) was the worst I've ever experienced for a laser printer. The wireless connection just would not function. Much exploration of the support web site yielded no help whatsoever.
Finally, I did something I haven't had to do for years: I called Brother technical support -- on the phone! How 1990s is that?
But that's how I found out about a manual procedure which got left out of their setup program and had to be performed on every system on the network. (Will they fix this in a future release of the setup software? Don't count on it.)
Then, though the expansion tray came in the same box, there were no setup instructions included, and again, none on the web site. When the tray refused to function, and after much gnashing of teeth, a SECOND call to Brother was required to discover a "recognition" process through the Control Panel which is required before the printer knows it has a second tray.
Just unac
Other Thoughts: The Brother support site is poorly organized, difficult to navigate, and full of holes. At one point, I found in the FAQ the exact question I needed answered, but clicking the link yielded an empty frame with a message below stating that the information was not available.
The telephone support, on the other hand, was excellent. In each case, the tech was able to diagnose the problem quickly, and effectively walk me through the steps to resolution. It was as if they'd handled these exact problems about a million times -- probably because they have.
I just wish I hadn't needed to call them.
At one point during the setup, my client wanted to dump this printer and ship it back. I had to convince them that once it worked it would be perfect for their needs. I was right.
But a user with less patience and persistence would have boxed this thing up and sent it back in a heartbeat. Just knowing the right questions to ask tech support required a fair amount of expertise.
Be forewa
