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Cons: I got the computer on 4/29/13. Unfortunately, the monitor doesn't work . I have written to the customer service department to have a replacement, they said they will issue me a RAM number. But two days has passed away, i still have no message from them. I have to send another two emails to the customer service department , but i got no reply. I don't know what has happened. I am not happy because i cannot use the new computer for a while.