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Cooler Master Extreme Power Plus - 600W Power Supply
  • Verified Owner
  • neweggOwned For: more than 1 year

2 out of 5 eggs Okay product, customer service lacking 06/25/2013

This review is from: Cooler Master Extreme Power Plus - 600W Power Supply

Pros: Pretty reliable and sturdy
Easy to install

Cons: Broke within the warranty period
Customer service subpar

Other Thoughts: The ball bearings on the PS fan appears to have slipped; it started to make an awful rattling noise about 15 months into purchase. I contacted customer service to see about warranty repair. Although we did have an initial problem that slowed things down (my SN was unreadable), it has still taken almost three weeks now to get to the point where I am able to receive an RMA. Many of the e-mails have gone unanswered for days.

Additionally, the RMA requires that I send the power supply to CoolerMaster first, a process that could take several days, if not a few weeks.

All in all, I found the device to be worthwhile, but shortlived. Unfortunately, because of all of the entanglements with customer service, I'll simply be buying a new PS from another manufacturer.


Jason B.'s Profile

Display Name: Jason B.

Date Joined: 02/10/10

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 06/25/13
  • Last Review: 06/25/13
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