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ASUS Z87-PRO LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Verified Owner
  • Owned For: 1 month to 1 year

3 out of 5 eggs Phone Support Sucks... 02/27/2014

This review is from: ASUS Z87-PRO LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: This board is a beast and a work horse and has everything you could possible want/need on a board but that's not why I am writing this review. I am here to tell you that your on your own when you need to figure out how to fix your board.

Cons: Phone support is TERRIBLE! My CPU overclock failed and I was looking for phone support to help me, Now they did pick up in the middle of the night (around 10 PM) which I thought was awesome. Support immediately picked up which was also awesome, No wait. But as soon as I completely told the person on the other end which surprisingly didn't have a foreign accent proceeded to tell me that I should just look up my problems on google. I mean come on I built a computer from scratch, wouldn't you believe that I am tech savvy enough to search diagnostics to solve my problem on google before calling you. When I asked "Maybe I should reset my overclock, Can you tell me how I can do that" She said it possibly could destroy some of my parts and that if I was interested though that I should look it up on youtube.... Essentially my support experience was "Go look it up on the internet." If the phone support wasn't bad enough, The website support was terrible. I went to the product page on the official website and clicked support. It didn't really offer any information, a forum and bad enough the FAQ didnt have much to do with the hardware part of the motherboard. Asus just left me in the middle of my prom with my pants down. Of course after flipping a forum I found out that the have CMOS on the motherboard, I switched the pins. It flashed, Booted nicely and AI Suite re-overclocked my CPU. Im still having problems, I wish someone from Asus support could actually sit with me and tell me some answers to my problems instead of telling me to head to google. I buy Asus religiously because of the quality, But man support was terrible.
Note: it was my first time calling support.

Other Thoughts: I was originally at an AI Suite overclock of 4.8, As I fixed the problem my self by CMOS It overclocked as a rebooted to 4.2.. I know it was a power issue because on start up it would wind up the fans and then turn off in a loop.

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Toshiba HDTS212XZSWA 128GB SATA III Internal Solid State Drive (SSD)
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Fast, I can get to my home screen in less than 10 seconds.
Comes with USB Sata adapter and mounting brackets.

Cons: none yet.

Other Thoughts: I have not used the data transfer software but according to other reviews its not the best.

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Rosewill RCT4B-100 Black 4
  • Verified Owner
  • Owned For: 1 day to 1 week

5 out of 5 eggs 10/24/2013

This review is from: Rosewill RCT4B-100 Black 4" Cable Tie

Pros: It does what its supposed to

Cons: None

Other Thoughts: There was a serial number on the bag?

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Dylan S.'s Profile

Display Name: Dylan S.

Date Joined: 04/25/11

  • Reviews: 6
  • Helpfulness: 2
  • First Review: 09/20/13
  • Last Review: 02/27/14
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