Pros: TV is working perfect. Voice recognition and smart portion is definitely big plus. Combined with Xbox and Kinect like travel to future. Please use other vendor, as Newegg customer service no match to beauty of this product

Cons: Newegg use 3rd party vendor for this transaction, even it state NewEgg as seller. For whatever reason only soundbar was delivered and TV was lost. Also invoice was not properly generated. As result I stocked with big box from sound bar and no TV till Newegg decided to process refund. Attempt to contact customer service to speed up this process failed. Long waiting time and general answer by customer service or escalation department with promises to provide additional information tomorrow, but no action or ETA. It used to be better, now they went south and not on my or my company proffered vendor list any longer.

Overall Review: Newegg use 3rd party vendor for this transaction, even it state NewEgg as seller. For whatever reason only soundbar was delivered and TV was lost. Also invoice was not properly generated. As result I stocked with big box from sound bar and no TV till Newegg decided to process refund. Attempt to contact customer service to speed up this process failed. Long waiting time and general answer by customer service or escalation department with promises to provide additional information tomorrow, but no action or ETA. It used to be better, now they went south and not on my or my company proffered vendor list any longer.