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Like another Customer, Justin, Exactly, newegg.com insisted "damage to CPU socket contact pins that are bent beyond repair which was possibly caused due to improper installation and or customer neglect." Nothing more than Justin's case to me.
But, I could not see any damage from the moderboard before they resent an email with the statement above.
I believe and sware "The testers for M/B return was doing really bad testing or they intentionally break motherboard pins or make it bent, and report to IT WAS DAMAGED WHEN OPEN IT FROM RMA REQUEST."