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Rebekah L.

Rebekah L.

Joined on 04/02/10

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Product Reviews
product reviews
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Most Critical Review

software works only with select OSs

PCM Powercom BLACK KNIGHT PRO BNT-1500AP 1500 VA 5 Outlets UPS
PCM Powercom BLACK KNIGHT PRO BNT-1500AP 1500 VA 5 Outlets UPS

Pros: Who knows? I have no monitoring software.

Cons: The software doesn't work with a Mac, nor will any third party software work with this UPS. Powercom was not able to help me at all over the phone. The guy even insisted at first that I had the wrong phone number. The software compatibility is not posted anywhere on newegg or on the powercom-usa website.

Overall Review: I suppose I'm stupid for thinking that the software would be compatible with my computer. But posting it somewhere would have been nice. Now what? I have to return this extremely heavy battery all because of the monitoring software?