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HP Smartbuy ZR2740w Black and Brushed Aluminum 27
  • Verified Owner
  • Owned For: more than 1 year

Pros: High sRGB gamut, WLED-backlit (not sidelit!), excellent color reproduction. Great mid-range display for graphic artists, CAD devs and audio producers. Decent for gaming (don't let the 12ms fool you, the led backlighting improves gray-to-gray response) and other multimedia like videos.

Once you switch to 1440p, going back to anything less is a painful experience. The real estate provided for the price point is excellent and if you get a reliable unit should server you well for a long time.

Cons: HP Tech support is quite possibly the worst I have ever experienced in my entire life. One of the TDMS emitters went out on my unit, causing it to revert to 1280x720 resolution. After testing with a total of 4 computers, HP refused to honor the warranty because I didn't have an HP computer hooked to it, and they blamed all 4 of my computers (a mixture of two desktops and laptops). I have tried 3 different kinds of Displayport cables, 2 kinds of minidisplayport adapters in all possible combinations.

I called a total of 8 times and would either get transferred to nothing (with the call being dropped by their system while in process of transferring) or the support personnel would put me on hold and then drop the call manually. None of the support personnel understood the product (all of them asked what the OSD said, this monitor has none), and none of them even so much as attempted to troubleshoot the problem with me - citing that unless I had connected an HP computer to it, that it was "an unsupported configuration", despite me telling them I had it working perfectly on multiple computers in the past.

Other Thoughts: I will never buy another HP product in my life.

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Tate G.'s Profile

Display Name: Tate G.

Date Joined: 02/17/08

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 07/04/13
  • Last Review: 07/04/13
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