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ASUS Desktop PC ET2020IUKI-02 Pentium G2030T (2.60 GHz) 4 GB DDR3 500 GB HDD 19.5
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Would be a nice computer if we could get it back from service

Cons: This unit comes with a 5 day turn around warranty - WHAT A JOKE! We sent our unit back on 2-17-14, and as of today 3-18-14 they are not sure what is wrong with our computer and refuse to send a replacement unit! We keep getting bounced around from consultant to consultant, and no one knows (or cares) what is going on, I am currently on hold, and have been for over 30 minutes. We bought 4 of these computers at one time, I am just praying that the other 3 don't have any problems.

Other Thoughts: It would be nice if they set up an automatic update service to at leaset send an email each week with the progress of repairs, and it would be very helpful if they would log your phone calls so that a new representative can get up to speed on what is going on.

ASUS Desktop PC ET2020IUKI-02 Pentium G2030T (2.60 GHz) 4 GB DDR3 500 GB HDD 19.5
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Compact and has good screen resolution

Cons: Bought 3 of these, paid a company to come out, install and network them, and within less than 1 week of use, the video card on one of the units starting having problem. We called, we have to ship it back and wait for up to a week for a replacement.

Other Thoughts: I think they will be good units, but the turn around time for a replacement is too long! If a unit fails within the first week of operation, just ship a new one and take the old one back!


Gregory K.'s Profile

Display Name: Gregory K.

Date Joined: 01/11/14

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 02/18/14
  • Last Review: 03/18/14
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