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William M.

William M.

Joined on 03/01/08

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Product Reviews
Seller Reviews
product reviews
  • 9
Most Favorable Review

Great customer Service

Logitech Recertified 920-002555 MK550 Black USB RF Wireless Ergonomic Wave Combo (K350 + M510)
Logitech Recertified 920-002555 MK550 Black USB RF Wireless Ergonomic Wave Combo (K350 + M510)

Pros: Good product

Cons: mouse was damaged

Overall Review: I contacted them and they took care of me asap. I would purchase products again from them. Answered every e-mail.

Most Critical Review

Customer service Sucks

SAMSUNG 24" TN LCD Monitor 2 ms 1920 x 1080 D-Sub, HDMI S24B750V-RB
SAMSUNG 24" TN LCD Monitor 2 ms 1920 x 1080 D-Sub, HDMI S24B750V-RB

Pros: The monitor was perfect for my needs. Speakers built in side support and HD.

Cons: The frame on the upper left hand side was crazy straight through. Spoke with newegg.com support about the frame . They had no more monitors in stock. All they wanted to do was give me and RMA.. I ask fi they had another monitor that might be damaged or dead but the frame was good.. Just wanted to do the RMA. No body wants to think out of the box. All they know is what is in front of them. I know as big and as mony of these monitors or out there. That they should have one were i could have exchanged the frame. All they want was to give me samsungs number. I called samsung . I love samsung products .I have thier stuff all over the place and i have never had a bad customer issue with them... Well they broke their good record.. They would not help at all because i purchased from newegg.com.... If i wanted it fixed . It would have to be done out of warranty. Remember only had it a day). I even asked if i could purchase just the frame . I was told that they dont have any parts... Really no parts.. ok .. some how i don't believe that. So I will rethink future purchases of samsung products.

Overall Review: I will call back and see if i can get a partial refund for the damaged frame

12/20/2013

Not all ddr2 ram is ddr2 ram

4GB (4X1GB) MEMORY for desktop computers PC2-5300 667MHZ 1.8V ECC FULLY BUFFERED DDR2 240 PIN  Shipping From US
4GB (4X1GB) MEMORY for desktop computers PC2-5300 667MHZ 1.8V ECC FULLY BUFFERED DDR2 240 PIN Shipping From US

Pros: Great price

Cons: it was a very good price for the memory but they don't tell you that it will only work in certain machines. yes it said fb-ddr2 ram but in all the years of building and working on machines I have never heard of it

Overall Review: the customer service is trouble. won't give me and rma so I can get a refund this is the second review I have put on here .... newegg needs to leave this one up so their customer don't get mad at them because this seller won't refund your money

great price

1GB DDR2 PC2-5300 5300U DDR2-667 MHZ 240-Pin Non-ECC Desktop PC DIMM Memory RAM
1GB DDR2 PC2-5300 5300U DDR2-667 MHZ 240-Pin Non-ECC Desktop PC DIMM Memory RAM

Pros: great price super fast shipping

Cons: none

Overall Review: amazing speed in shipping

horrible customer support

ASRock X79 Extreme6 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
ASRock X79 Extreme6 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: i have nothing nice to say

Cons: Their customer support is useless. After you fill in ever blank . All you get is contact dealer,NEWEGG.com, for support. Well everybody knows that newegg.com doesn't offer support. Why should they support ASRock's product. There are no numbers to call and no direct emails. I think i had a very simple problem just no sound. Brand new motherboard x79 extreme6, i7, 32gb ausu pcie 3 graphics card 2gb 800 watt power supply. everything is working great but the sound . Installed all the drivers and any updates and updated the bios to 3.0. I never contact support if i can help it. So long store short DO NOT BUY ASROCK PRODUCTS.

Overall Review: i HAVE 2500 WORTH OF PARTS THAT WORK GREAT WITH NO SOUND..... NOT HAPPY THAT I AM GOING TO HAVE TO TEAR IT DOWN AND GO WITH A DIFFERENT COMPANY.

Nice Card Doesn't work

PCI-Express Type C Expansion Card, ORICO PCI-Express 4X to USB 3.2 Gen 2x2 (20 Gbps) for Windows 7/8/10/Linux/MAC OS, Compatible Slot: PCIe x4 (3.0), PCIe x8, PCIe x16
PCI-Express Type C Expansion Card, ORICO PCI-Express 4X to USB 3.2 Gen 2x2 (20 Gbps) for Windows 7/8/10/Linux/MAC OS, Compatible Slot: PCIe x4 (3.0), PCIe x8, PCIe x16

Pros: Lots of ports, looks like it is made well.

Cons: The cd-rom that comes with this product is worthless. If you go to the website and download drivers. They still don't work with the card. The company has a really nice little card in the package ask for feedback and a offer to help if there is and issue. Who has time to do the tech support thing ... it is bad enought that i have to return them. Oh i purchased two of these.

seller reviews
  • 1

Wow Super deal

Great monitors and very friendly customer service. All the monitors were missing video cables and batteries But they are taking great care of the small issue. There web site is small but dang those prices are amazing.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
11/22/2013