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DELL Desktop PC OptiPlex 3020 (462-3544 ) Intel Core i3 4130 (3.40GHz) 4GB DDR3 500GB HDD Windows 7 Professional English/French 64-Bit
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: It booted up and loaded. Runs fast for the purpose. Easy setup.

Cons: Setup went OK until:
- I tried to add more users and found out out that the Control Panel add users through the user accounts did not work. I called Dell and while on hold with them I found another way to do it which worked. Sorry, at this writing I can't remember.
- Two weeks into the customer running them the customer hit some keyboard sequence which activated some Dell password manager and now one of the machines is locked out of some function because the customer does not know what they entered.
- I called Dell and they said they did not show NewEgg as the owner of the machine so they can't help me until I do an ownership transfer.
- From Dell would say it sounds like their response is to reload and don't do "it" again. When the tech is saying "I think" you pretty much know that he is a little lost too.
- I contacted NewEgg and they are being less than helpful and are expecting me to do all the work. I have had to repeat information to them and I get form emails back with no response to questions.

Way too many problems.

Other Thoughts: I am very disappointed in NewEgg on this one. They ignored my questions and sent me form emails. I should not be the one spending time fixing their problems.

DELL Desktop PC OptiPlex 3020 (462-3544 ) Intel Core i3 4130 (3.40GHz) 4GB DDR3 500GB HDD Windows 7 Professional English/French 64-Bit
  • Verified Owner
  • Owned For: less than 1 day

Pros: Nice feel to the box construction and fast.

Cons: - Windows won't let admin accounts manage users.
- Dell is questioning ownership of the boxes and said that there may be warranty issues.
- Dell is saying that they sold it with WIN 8 with a downgrade right to Windows 7.

Other Thoughts: I am involving Newegg. Way too many hours are into this already!

I'm curious what Newegg will say.


Arthur S.'s Profile

Display Name: Arthur S.

Date Joined: 05/18/06

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 05/04/14
  • Last Review: 06/26/14
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