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Synology CS407e Diskless System 4-bay SATA NAS Server
  • Verified Owner
  • Owned For: more than 1 year

1 out of 5 eggs Great UI, very unreliable hardware 09/30/2009

This review is from: Synology CS407e Diskless System 4-bay SATA NAS Server

Pros: It has a great software package for administering the system, and lots of nice, handy features.

Cons: The hardware is extremely unreliable.

It ran great for about 8 months and then started acting up. It does not ship with any OS software and must instead be installed from the included CD onto one of your disks (there is no internal storage). For a month or so the system would routinely become unresponsive and upon reboot it would "forget" that it was even installed, forcing me to reinstall from the CD. Luckily, this did not affect my DATA at all, but it was very annoying. Eventually the problem grew worse, freezing up after only a few hours online and soon it wouldn't even detect the system anymore so I could no longer reinstall nor get any sort of response from the system.

From looking at the forums, this is a very common problem. Support was not very helpful, asking for kernel dumps/logs which I had no way of getting since I can't bring the system up. I don't think they have a fix for this and since I'm out of warranty, they won't give me a replacement.

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Chetan S.'s Profile

Display Name: Chetan S.

Date Joined: 08/17/01

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 09/30/09
  • Last Review: 09/30/09
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