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ASUS Essentio CM6870-US-3AD Desktop PC Intel Core i7 3770 (3.40GHz) 16GB DDR3 2TB HDD Windows 7 Home Premium 64-Bit
  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: The price, the Ram, The Size of the hard drive, The OS (Windows 7) and, the Asus name, all made this PC appear to be a good deal

Cons: It didn't work from the start! Though it powered up, when it came time for installation of Windows-Service pack etc, the dreaded BSOD (Blue Screen of Death) appeared. In spite of my carefully following resuscitation directions given by very knowledgeable ASUS support staff, the PC never recovered. Even using the systsem recovery process as instrcte dby the support staff, the PC crashed at the point where 8% of the hard drive was reformatted. It never even had a chance!

Other Thoughts: Given my experience with my ASUS ROG laptop (what a great piece of work!), I was surprised and greatly dissapointed to receive an ASUS desktop PC that didn't work although new and just out of the box. Asus Customer Service and NewEgg Customer service staff were both courteous and knowledgeable. When Asus staff acknowledged that the PC would not be salvageable, I called NewEgg and received RMA quickly and with a minimum of hassle, Now, having sent the dead PC back for burial several days ago, I am hoping and praying that the replacement arrives sooner rather than later and, that it actually works.

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Lowell A.'s Profile

Display Name: Lowell A.

Date Joined: 01/10/13

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 03/01/13
  • Last Review: 03/01/13
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