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Pros: Newegg has been great
Cons: See update info below
Other Thoughts: I returned the board to Newegg for replacement. No luck on exchanging it for another brand. My fault. I would not have made this large ($3K) purchase here if I was diligent enough to read the Newegg motherboard warranty/return guidelines.
This is not a negative against Newegg. Newegg has been great and very responsive. They didn't always have the answer I wanted, but I understand they have rules for dealing with the return process. The Newegg customer service representative, Carolyn, has been very responsive and professional.
Asrock on the other hand has been horrible to deal with. All they wanted to do was to blame the other hardware I purchased. They are unwilling to admit they have a BIOS update issue with their motherboards. I am not the only one with this issue. There are countless threads of unhappy Asrock owners across the internet. (again, my fault for not exercising proper due diligence)
I have contacted Asrock, again, regarding updating the new board to support Windows 8 Fast Boot. Still no response.
I would HIGHLY recommend you learn from my mistakes:
1. Do NOT buy an Asrock motherboard!
2. Do your research on user forums. Search for problems other have had, not just good reviews.
3. DO NOT believe the claims the motherboard manufacturer makes regarding motherboard features or capabilities. Only trust real user's real-world experience.
4. DO buy from Newegg, they are fantastic, just DO NOT buy an Asrock motherboard!
If Asrock can fix this issue to MY satisfaction, I will gladly re-post here.
Pros: Up until the motherboard died it worked great!
I rated it 1 egg only because I couldn't rate it 0 eggs.
Cons: The board died shortly after installing Windows so I never got a chance to use it.
Other Thoughts: Initial install went fine, up until it was time to upgrade the BIOS. The BIOS update reported successful but after reboot I received the dreaded debug code d6, no VGA card. Asrock seems content to blame the video card, an Asus GT680 (bought at the same time as the MB), but the card works fine in another PC. I tried 2 other video cards with the same d6 error.
This is not confidencece instillinfirstsexperiencece with Asrock.
I hope NewEgg will allow me to exchange this for an Asus board. :)
Display Name: George L.
Date Joined: 04/24/13
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