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Pros: All the good things you read here are true; it's an excellent device.
Cons: I back up monthly to a USB drive that then goes offsite. Under the previous version 2 of the operating system, the backup took about an hour to run. Now, under DSM3, it takes 3 hours. Tech Support & the Synology engineers say they can't do anything about it, and they spent a lot of their (and my) time trying.