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Keith S.

Keith S.

Joined on 06/08/07

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Product Reviews
product reviews
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Most Critical Review

Forget any rebates from ASUS

ASUS RT-N16 802.11b/g/n Gigabit Wireless Router up to 300 Mbps DD-WRT Open Source support with USB Storage, Printer and Media Server
ASUS RT-N16 802.11b/g/n Gigabit Wireless Router up to 300 Mbps DD-WRT Open Source support with USB Storage, Printer and Media Server

Pros: The wireless router works OK, Less signal strength than the Newgear it replaced.

Cons: Not as easy to install as advertised in ASUS's advertising. My biggest gripe is their advertised $20 rebate. The rebate is buried so ASUS hopes you will not find it. The rebate is in fact a AMEX gift card. After submitting the rebate, I was informed that it had been denied for lack of the proper invoice. I was to submit an invoice before the expiration date of the rebate, which had already expired. I submitted a copy of my Newegg invoice I received in an email with my rebate, My AUSU claim No. is 1670181618567111. This is the first product I that I have ever purchased of ASUS's, and the last. If their customer service is not any better than this, how great are their products. I finally found an email address for ASUS and submitted my complaint. They referred me to the rebate people so back to square one. If is was not for this issue, I might have rated the product hisher.