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Pros: I really liked this product. The coffee smells and tastes great. The water filter is a total bonus and makes a huge difference in the taste of the coffee. Daily cleaning is needed just like any other Coffee Machine. The thermal pitcher is a total bonus, no worries in breaking a glass type. My coffee stays "HOT" all day long!
Cons: My only complainant was the printing on the machine started to wear off after 3 months of use.