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Pargev V.'s Profile > 
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ASUS PB Series PB278Q 27
  • Owned For: 1 month to 1 year

Pros: Very good monitor while it worked

Cons: 3 year warranty? What a joke.
monitor i would give 4/5 stars, while it worked. The button on the monitor broke after 4-5 months use. So i called Asus customer support. Got the run around for about 30-40 minutes. Did not give me any answers, 3 different people asked me the same question over and over, I felt like i was in an interrigation room! Then I ask if I can speak with someone else, one guy just hanged up on me. Called back another person wouldnt let me talk to the manager b/c he said he'd get in trouble for it, and came up with excuses that "i went and checked and saw his jacked but his not there", he said to try call back later.... etc. etc... Never had a worse customer service ever! Bought lots of products from Asus before, and to be hones they are working well...
If however one of your products breaks down then your on your own even if u have warranty!!! I guess i am stuck with a partially functioning monitor.
Never will I buy ASUS again!

Other Thoughts: Not Neweggs fault whatsoever.


Pargev V.'s Profile

Display Name: Pargev V.

Date Joined: 09/25/08

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 12/22/13
  • Last Review: 12/22/13
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