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ONKYO HT-RC360 7.2-Channel Home Theater Receiver
  • Verified Owner
  • Owned For: 1 week to 1 month

2 out of 5 eggs Worked great until it didn't 06/01/2012

This review is from: ONKYO HT-RC360 7.2-Channel Home Theater Receiver

Pros: Great unit for the money, tons of features, the OSD is nice for configuration. Sound quality is solid and it natively decodes most formats.

Cons: Worked for a day then died.

Other Thoughts: Put this in with new polk C60SeriesII speakers I also got from newegg. Had the unit jamming out for about 6 hours for a burn-in until it was bed time. We decided to watch a movie later that night and halfway through "Fearless" the audio went out. Picture was still fine. Power cycled the receiver and it started working again for another 20 minutes then it went out again. I have tried everything in the manual: leaving everything unplugged to reset the protection circuit, updating the firmware, restoring factory defaults. I contacted Onkyo support, they said it was a defective unit and that it only covers parts and labor so a defect is not covered and I would have to return it to my retailer "newegg". No problem there, except the unit weighs 30LBS and the return shipping is about $50. That's my real problem and neither Onkyo or Newegg seems willing to help out with the shipping. You would think they would offer discounted return shipping for defective or DOA products they sell.

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Wren T.'s Profile

Display Name: Wren T.

Date Joined: 07/04/03

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 06/01/12
  • Last Review: 06/01/12
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