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Matthew M.'s Profile > 
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Optimus 2.0 Gallon Cool Mist Ultrasonic Humidifier
  • Owned For: 1 week to 1 month

1 out of 5 eggs Broke After 1 Month - Terrrible Customer Service. 07/22/2014

This review is from: Optimus 2.0 Gallon Cool Mist Ultrasonic Humidifier

Pros: Worked well when it worked.

Cons: Worked for about a month then went kaput!! fan still blows air but no cold mist. Contacted customer service this was the reply after asking for a shipping label to pay to have their defective product repaired.

"Our warranty does not cover any of the shipping as stated in our manufacturer's warranty. If the unit is within one year from the purchase date, the unit may be sent back to us for repair or replacement under our warranty."

buyer beware.

Other Thoughts: diffucult to clean. the calicum deposits build up in bad hard to clean in hard to reach spots

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Optimus U-31005 2.0 Gallon Cool Mist Ultrasonic Humidifier
  • Owned For: 1 week to 1 month

1 out of 5 eggs Broke After 1 Month - Terrrible Customer Service. 07/22/2014

This review is from: Optimus U-31005 2.0 Gallon Cool Mist Ultrasonic Humidifier

Pros: Worked great when it worked.

Cons: Worked for about a month then went kaput!! fan still blows air but no cold mist. Contacted customer service this was the reply after asking for a shipping label to pay to have their defective product repaired.

"Our warranty does not cover any of the shipping as stated in our manufacturer's warranty. If the unit is within one year from the purchase date, the unit may be sent back to us for repair or replacement under our warranty."

buyer beware.

Other Thoughts: Hard to clean the calcium buildup was difficult.

READ FULL REVIEW
Optimus U-31005 2.0 Gallon Cool Mist Ultrasonic Humidifier
  • Owned For: 1 week to 1 month

1 out of 5 eggs Broke After 1 Month - Terrrible Customer Service. 07/22/2014

This review is from: Optimus U-31005 2.0 Gallon Cool Mist Ultrasonic Humidifier

Pros: Works Great when working.

Cons: Worked for about a month then went kaput!! fan still blows air but no cold mist. Contacted customer service this was the reply after asking for a shipping label to pay to have their defective product repaired.

"Our warranty does not cover any of the shipping as stated in our manufacturer's warranty. If the unit is within one year from the purchase date, the unit may be sent back to us for repair or replacement under our warranty."

buyer beware.

Other Thoughts: loved the unit while it worked. a bit difficult to clean the calcium deposits that build up in a few locations.

READ FULL REVIEW

Matthew M.'s Profile

Display Name: Matthew M.

Date Joined: 08/16/05

  • Reviews: 3
  • Helpfulness: 1
  • First Review: 10/06/05
  • Last Review: 11/13/13
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