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Pros: This review is not for the phone, but for New Egg's selling price. (That's why I am not decreasing the eggs for the phone's sake) This phone is great, but it sells for $349.99 through Google Play, not the stated $899.99 on this page. As of Feb 6th 2014, the 16 GB Nexus 5 is $349.99 pretty much anywhere else.
Cons: Price on New EggREAD FULL REVIEW
Pros: Great case, lots of room, fans a big plus.
Cons: Weight, but it is compensated by the roomy interior.
Product support has been extremely disappointing:
I got the case with all the promised parts, minus one wheel bracket, the small metal part that attaches the wheel to the case with 4 screws. Not a huge problem, easily rectified. So I created a part request on their website. A month ago.
Every time I email them, I get an automated reply saying that I would get a response within 3 business days. No response for either email from two and one week ago.
When I live chatted with them, the Representative told me that the part would be shipped that day or the next, and two weeks later, the part request is still "Pending", with no ship or processed date available.
Due to the lack of support, I feel as though I cannot trust this company and I am planning on returning all Cooler Master products. If this is not resolved, I will not be purchasing their brand again. I cannot in good conscience, recommend this brand to anyone.