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Pros: Waterproof and dustproof (not verified by me) Sleek Official Android 4 upgrade
Cons: Low Res display Desktop sync software doesn't sync properly with Outlook. Clueless customer service agents
Other Thoughts: I never actually used this phone to place a call. I couldn't get it to sync with outlook contacts and calendar and I must have this in my smartphone. Sony admitted their software didn't work properly and suggested a rather convoluted work around - which I also had problems with, so I finally gave up and retuirned the phone for a refund. Too bad, it seemed liike a nice phone, but not for me. (I bought mine directly from Sony and returning it was no problem.)