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Fujifilm FinePix XP60 16.4 Megapixel Compact Camera - Blue
  • Owned For: 1 month to 1 year

2 out of 5 eggs Good Camera, Terrible Support 10/02/2013

This review is from: Fujifilm FinePix XP60 16.4 Megapixel Compact Camera - Blue

Pros: Waterproof, tons of options, simple to use

Cons: Auto mode sometimes makes bizarre choices, HDMI port didn't accept a plug, warranty is pretty much useless

Other Thoughts: I got this on sale for $150 and at that price you really can't beat the number of features in a waterproof camera. My main problem is that the HDMI port wouldn't accept a cable (I verified the cable works on other ports), it looked like there was an extra piece of metal or something in there.

For some reason I actually paid attention to the bundled notice to send it in for repair rather than just returning it. They informed me that my warranty was void because of damage to the USB port. First of all, the USB port works just fine, short of pouring glue in it, I wouldn't know how to damage it even if I wanted to. After arguing with their customer support several times about why they were refusing to fix a defect (this was not damage, it was present from the moment I opened the box), I finally gave up and returned it. It seems clear to me that the repair technicians are instructed to find any possible reason to avoid honoring the warranty.

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Steve C.'s Profile

Display Name: Steve C.

Date Joined: 08/23/06

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 10/02/13
  • Last Review: 10/02/13
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