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Pros: The computer was delivered quickly and was well packaged. Set up was easy. Item was as described. Price was very reasonable. This computer is meant for business use and has a better warranty than the ones designed for home use. It has a 3-year warranty from Dell, and on-site repair if over-the-phone does not do the trick.
The computer came with Window 7 Professional installed, and a disk for Windows 8. It runs all but one of my old XP programs. It is faster than my old computer and has not had any hang ups. So far so good!