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Pros: the product arrived in a decent amount of time.
Cons: I purchased an Openbox ASUS 7850 video card. Purchased a new power supply. Video card required installing new card, monitor not working, uninstalling, to check to make sure machine was working properly - old card works. I spent 3hours trying to get the new card to work with my PC, uninstalling, reinserting old card, CD driver install , reinstalling new card, monitor not working. The monitor still would not work with this card. I aquired an RMA to return the card, but had an emergency and it did not get shipped in time, so now the RMA is void and 30 day refund is expired and i'm out $172.00.
Other Thoughts: I won't buy from Newegg again under these circumstances. It is said that the equipment is tested before leaving the store, but i don't think this one was. I went to an electronic store and bought a new card that cost $10 more than the Newegg price and it works perfectly. I will also retract this statement if i can get a full or 3/4 refund.READ FULL REVIEW