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Pros: Once I purchased a new toner cartridge for it worked great. The cartridge that was shipped to me could not be recognized by the printer. An err message kept appearing. After purchasing a new one from the store it worked just fine.
Cons: Came with a bad or faulty toner cartridge. Really frustrating to receive an item and not be able to use it before going shopping at another store for replacement parts
Other Thoughts: So far the printer seems to work great. I'd have given this a 4 or 5 star rating if not for the inconvenience and hassle of the bad cartridge. It's a waste of my money to buy a 'new' product only to have to go buy another new product because the one I received was broken.