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Galaxy 56NGH6HS3KXZ GeForce GTX 560 (Fermi) 1GB 256-Bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
  • Owned For: 1 month to 1 year

Pros: Low price. Excellent card when it worked.

Cons: Four months after installing the video card, while playing a game on my computer, the graphics began exhibiting strange behaviors. I immediately exited the game and noticed the GPU was registering a temperature in excess of 90C. I had never seen the card exceed 75C at any time. I shutdown the computer and opened the case. I found the plastic fan and housing laying on a PCI card located below the GPU.

The card was never removed from the system after installation until the problem described occurred. I opened a ticket (#ZWH-293-76416) with Galaxy technical support requesting an RMA. The response I received very quickly was:

Hi William,

We regret to inform you that your request for a replacement has been denied due to physical damage - voided warranty.

Regards,

Steve


I never touched the card after installation, but they refuse to replace their shoddy card. I have learned my lesson to not purchase another Galaxy product.

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William H.'s Profile

Display Name: William H.

Date Joined: 06/09/08

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 02/04/13
  • Last Review: 02/04/13
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