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Netgear N900 Dual Band Gigabit Wireless Router with 3.5
  • Verified Owner
  • Owned For: 1 month to 1 year

2 out of 5 eggs great while it worked 01/29/2014

This review is from: Netgear N900 Dual Band Gigabit Wireless Router with 3.5" Storage Bay (WNDR4700)

Pros: network drive function is terrific. Speed WAS good.
Pretty good wireless signal.

Cons: poor longevity, need to return after only 3 months.
NETGEAR RMA PROCESS SUCKS! After back-and-forth with 'tech support' for a week, they finally agreed to RMA, only try to process it online....cannot get past the 'I agree to the terms & conditions' page- click 'next' and nothing happens at all. FAIL! What a totally frustrating experience. Try to get someone on the phone-GOOD LUCK! I'll never buy another Netgear product, EVER. Support is awful and the product gets 2 stars
for lack of reliability.

Other Thoughts: I wanted to love this router, but I am sorry I sold my Apple!
This worked great for a time, but lately, streaming has been slow; found it was not my ISP....still getting 33Mbps at modem,
but only 20-22 max through the router, either with ethernet or wireless, and I was getting right around 30Mbps.
If anyone at Netgear is listening, you lost a customer with this poor quality and sub-par support.

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ASUS RT-N66U Dual-Band Wireless-N900 Gigabit Router, DD-WRT Open Source support, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Excellent wireless and ethernet performance; strong signal.
Can handle multiple devices easily. Nice looking.

Cons: USB interface is now non-functional, after only 2 months.
Slow transfer speeds between workstations, runs hot.
Sub-par tech support.
Far too many incidents of defective products, seen first-hand.
They need to address their decline in quality, I need products which I can rely on.

Other Thoughts: Asus is surely not living up to their slogan of 'Persistent perfection." I did not mind paying more for what I thought was a high quality, dependable unit. However, when the USB interface totally fails after 2 months, how is that "perfection?"
Asus is building a name for very poor reliability. They responded to my email after several days, claiming problems with their email client, but I still find no response here.
So, I must now purchase a temporary replacement, so I can RMA this unit. I can only say that the replacement had better be 'Perfection!' I will not purchase another Asus product after this; they destroyed any 'customer loyalty' here, I have better things to do with my time.

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ASUS RT-N66U Dual-Band Wireless-N900 Gigabit Router, DD-WRT Open Source support, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: great when it worked! gave it 5 stars in 1st review....dropping to 2 for the poor dependability.

Cons: unreliable.
well, for maybe 3 months it was great....until the usb ports became schizophrenic. Firmware update, hard reset= no change.
No connection can be established with network drives now at all.

Other Thoughts: I had high hopes, but Asus disappointed & really failed in the tech support!
Forget about anyone answering on Sunday- even during their posted hours. Beyond that, 2nd tech expected me to wait on the line while he 'researched' the issue.
I expected far better than this for the price tag!

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Tony P.'s Profile

Display Name: Tony P.

Date Joined: 09/16/09

  • Reviews: 23
  • Helpfulness: 10
  • First Review: 02/02/11
  • Last Review: 01/29/14
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