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3Dconnexion 3DX-700028 Silver/Black 2 Buttons USB Optical SpaceNavigator SE
  • Verified Owner
  • Owned For: 1 week to 1 month

1 out of 5 eggs Bad Customer Service 03/16/2012

This review is from: 3Dconnexion 3DX-700028 Silver/Black 2 Buttons USB Optical SpaceNavigator SE

Pros: Nonworking

Cons: Won't turn on

Other Thoughts: I used a ton of 3Dconnexion products at work, but we all use the same PC configuration leading to no issues at all from the spaceballs. I bought one from home to use on my new Windows 7 machine and the device is not recognized even with the latest drivers.

My big gripe is the lack of response from 3Dconnexion when I've attempted to contact them 2 different times. I've read online about a firmware update, but without a response from the vendor, I don't have any way to get it.

Hoping its bad hardware and attempting a replacement before refund.

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David A.'s Profile

Display Name: David A.

Date Joined: 02/29/12

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 03/16/12
  • Last Review: 03/16/12
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