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Pros: Nice fit and finish
Good web forum to read and rant issues on products
Cons: Touch doesn't work right even after Jan 2nd updates. Web browsing issue. Still needs to be fixed. There is a way to disable some features that bipasses this, but not a true fix.
Support is very polite with low sense of knowledge and less knowledge of Dell product remedy.
Stylus doesn't work, a replacement is being rolled out.
It also requires a battery. So far battery life is horrible as the pen stays active when placed in the case holder.
Uses a unknown active stylus technology that has caused major problems so far.
Folio case is a bit flimsy and expensive.
Dell's web connect for updates via the tablet sniffs the OS for all the content, but FAILS to recognize what patches have been installed. Making things difficult to diagnose and can force you to wipe the tablet and start from scratch.
The tablet was released with obvious issues and should have never hit the shelves.
Other Thoughts: This would have been great if....
1. Touch was problem free
2. Dell support was helpful
3. Stylus problem was announced to be corrected.
Too little too late.
Pros: I want to buy these drive BUT!
Cons: What a shame of such bad customer service. The replies from the company on the forum say very little.
Why wouldn't you have a notice like many products, Stop...did you try to turn XYZ off or setting ABC to this or that?
This makes it so much more helpful before a product gets shipped back with a negative.
You have to consider, many users buy and before the product is put through the paces give a positive review.
Don't reveiw HDD performance unless it's had a good amount of up time. Most positive 5 star reviews ar 1 day to a week or month ownership, hardly from those any more. 1 of them claim over a year. Didn't realize its been available that long..hmm.
Other Thoughts: Too bad some companies don't understand the importance of the smallest customer importance.
Too bad they also release product before a certain level of maturity. But if they do due to some system issues, they should have a disclosure, and perhaps release as a beta with guarantee and support.
This review is from: Patriot Torqx PFZ128GS25SSDR 2.5" 128GB SATA II Internal Solid State Drive (SSD)
Pros: I purchased 3 of these (2x64gb, 1 128gb)these and was surprised at the speed, very nice! Too bad they or recyclable every few months for 10 years. This will be a loss of about a month and a half out of the years of needing to reinstall. Thats about 30 to 40 MOTHS of waiting 3weeks every 3 months of an RMA! Thats basically over 2 years of the drive not being with the owner!
Cons: I had 2 failures within 3 months and the third finally failed this week. It has been about 5 months.
Too bad they or recyclable every few months for 10 years. This will be a loss of about a month and a half out of the years of needing to reinstall. Thats about 30 to 40 MOTHS of waiting 3weeks every 3 months of an RMA! Thats basically over 2 years of the drive not being with the owner!
Other Thoughts: Dear Patriot,
The idea of a warranty is to get the client/customer back up and running so they could look back at it as a experience you as a warranty company saved them from, but at this rate you are simply a hole that our hard earnd money is in with your warranty. We trusted your name, you faith and your faith was so strong, you offered 10 years of a warranty. that doesn't mean we need to be stuck with a drive that is bound to fail due to its make and not its use over a expected given time. So with this 10 year warranty, you have taken my ~$1500 and hijacked it.
I would like to get my money back so I can buy a reliable drive. Would you be willing to do that. And please have some face to reply on this forum, other than directing me to an RMA, or your website for support. Tell the community here, which is likely the strongest reputation holder for you on how you would handle this. Given that I have my receipt and the drives are handled and installed my a A+ cert sys analyst. and