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ASUS Google Nexus 7 Tablet 32GB - Brown
  • Verified Owner
  • Owned For: 1 month to 1 year

2 out of 5 eggs Was great until update 06/27/2014

This review is from: ASUS Google Nexus 7 Tablet 32GB - Brown

Pros: This was a great little tablet. Very smooth, great display and lightning fast. I picked it up in February and was really excited for this tablet and its future potential with KitKat on the horizon.

Cons: First thing I noticed unboxing was how short the charging cable is. Its significantly shorter than all of my other devices. And then the updates rolled out. Immediately my battery life got cut significantly. Went from being able to use regularly for a few days before needing to recharge to not even being able to spend an hour or maybe a couple hours before the getting a low power alert. To make things even worse there were charging issues too. First noticed when I plugged in one night before bed and in the morning it had made nearly no progress. Then even more aggravating was it not even being able to maintain while using with it plugged in. I started troubleshooting everything and ruled out any issue with the charger and cable. Did some research and found other having same problem. So then I started reaching out to support. First was google, who took absolutely no ownership of this being their issue with software, and they directed me to Asus support. So then I make that call and run into the same issue. They want to run through all the same generic troubleshooting methods they have online but that's it.
No other info. No admission that there is an issue with software that they are working through. Nothing. There is nothing more frustrating than a company that doesn't take ownership of problems. Not only has my time been wasted going through calling in to support, going through scripted troubleshooting steps, and in the end having to just sit, wait and gamble that there is an update to fix this, but now I have the inconvenience of having an expensive paperweight and have to figure out other ways to do everything I was using the Nexus for.

Other Thoughts: This is a great tablet, but I would stay away from it until things are sorted out with KitKat.

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Pursonic S400 DELUXE PLUS Sonic movement Rechargeable Electric Toothbrush W/ BONUS 12 Brush heads
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Decent when it works.

Cons: 1st one was DOA. 2nd one the brush broke off where it attaches to the handle after 2 months. Low quality.

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Joshua M.'s Profile

Display Name: Joshua M.

Date Joined: 02/21/07

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 08/05/13
  • Last Review: 06/27/14
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