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Thecus N5550 Diskless System NAS Server | Enterprise - Tower
  • Verified Owner
  • Owned For: 1 day to 1 week

1 out of 5 eggs just bad all around 01/16/2014

This review is from: Thecus N5550 Diskless System NAS Server | Enterprise - Tower

Pros: 5 bays
price
hdmi
lcd display

Cons: door latch arrived broken
hd's wont spin down
unit wont sleep
fan is extremely loud
thecus support is horrible

Other Thoughts: had a cheap dlink 323 for my home media server
i bought bought this as an upgrade

right out of the box the door latch was broken so it wouldn't shut at all

the dlink with alt f has more features like power management and fan temp control
this unit is supposed to spin down after 30 min of inactivity and never spins down same wattage draw from my ups and same loud noise discs are always warm

i only access data a few hours a day if that hds spin 24 7 putting alot of un necessary wear and tear on my discs that i have about 600 dollars invested in
fan is super loud and the fan in the ps is loud also

thecus support is terrible i put a ticket in last week and after 3 days got one response from someone who doesn't have a grasp on the English language
and i been waiting for a reply three more days now

i thought id get some help on there forum
and tried to register after 3 days waiting for the registration emails (i tried with 3 different emails)
im still locked out from posting due to too many log in attempts

i would return this unit but new egg want me to pay to ship it 36 dollars plus a 60 dollar restock fee
im not paying 100 dollars and sending the unit back thats insane

lesson learned stay away from thecus all together
spend a few more dollars and go with a better company

hopefully they'll fix this in a firmware update before my wd red drives die from spinning 24 7

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Maria G.'s Profile

Display Name: Maria G.

Date Joined: 01/01/14

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 01/16/14
  • Last Review: 01/16/14
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